Book Budget car rentals in Morrisville

Reviews for Budget in Morrisville

Recent reviews

Traveler rating

Wonderful

18

Very good

9

Good

3

Okay

15

Fair

2

Mediocre

0

Poor

23

Find reviews that mention:

get the carnext day

car availablecredit card

car was cleancustomer service

returned the carpick up and drop

friendly staff

6.0

The first car that we were directed to, smelled so strongly of cigarettes I had to ask for another car. It was particularly annoying since I had my 3 and 5 year old grandsons and had to have the car seats switched to another car. The second car was ok but not nearly as nice as I have had in the past. The return was good but I probably will look for another rental company.Reviewed Jan 7 2024

review from

10.0

The gentleman at Asheville airport was a true customer service expert. He deserves a promotion!Reviewed Nov 25 2023

review from

6.0

It’s was just okayReviewed Nov 25 2023

review from

8.0

Windshield washedReviewed Oct 18 2023

review from

2.0

The wait in line was over two hours and a car was not available. Went to Enterprise and it was great. I'll ne er use Budget again.Reviewed Oct 10 2023

review from

2.0

We arrived at this Budget location to find a massive line, snaking through the building, out the door, and well into the parking lot. I waited for about 45 minutes before I even got to the door of the building, and there was easily another 45 minutes to go. In the meantime my husband booked another car at the Alamo across the street and was able to pick it up before I was even halfway through the Budget line. Needless to say we ditched our Budget reservation entirely. I feel for the staff of this location - the folks we encountered were as patient as they could be under the circumstances. But something went seriously wrong here. I’d like to say I’d give them another chance, but when all you need from a long travel day is for things to go smoothly…another chance is just not worth it. Sorry to say Budget has lost my business.Reviewed Oct 9 2023

review from

2.0

I cannot begin to explain what a nightmare it was. We were shuttled to the car lot. Line was literally around the building. We waited in that line for 2:30 minutes. Then the completely unprofessional and uncaring staff came out to tell the 50ppl left in there that there were NO MORE CARS LEFT!!!! That we had to return to the terminal to get an Uber or Taxi??!! I will be contacting budget corporate. It was 2AM when we took a shuttle back to the airport. Then had to pay $150 for an Uber to our hotel. We didn’t get to the hotel until 3AM. I don’t know how Budget can operate as a legitimate business at this airport!! What a Joke!! I will be leaving as many negative reviews as I can. I will warn any family, friend, or stranger to never use Kayak or Budget again. I was told I could get my $150 dollars reimbursed but I have no faith in this “company” I was blown away that this is an actual operating company in the United States. Absolutely ridiculously shamefulReviewed Oct 3 2023

review from

8.0

It was goodReviewed Oct 29 2022

review from

2.0

2+hours waiting to pick up the car (90 minutes in line, 20 minutes to get the car, plus the expected travel time to get to the counter and check out/exit from the parking lot). Mass confusion at the rental counters. Lack of clarity as to what car I was supposed to get (waited on the curb for 20 minutes and finally asked a team member walking by to help me find it- even he had trouble). Did not get the car or car class requested (reserved a Camry type car and got a mini van). Got charged for gas even though I told them I would fill it up and it was returned full/topped off.Reviewed Oct 28 2022

review from

4.0

Waited over an hour upon arrival to pick up car. Everyone in line had a reservation, like me, so it wasn’t as if they didn’t know we were coming. A totally avoidable waste of valuable vacation time .Reviewed Oct 17 2022

review from

10.0

All went very smooth thank youReviewed Oct 9 2022

review from

6.0

Long line/90 minutes to complete check in and get the rental car.Reviewed Oct 2 2022

review from

More

• What is the most popular rental car from Budget in Morrisville?

  Premium (Chevrolet Suburban or similar) is the most frequently booked rental car type from Budget in Morrisville.

• How many car rental locations does Budget have in Morrisville?

  Budget has 1 rental location in Morrisville. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Raleigh-Durham airport (RDU)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  Yes