Book Dollar car rentals in Lihue

Reviews for Dollar in Lihue

Recent reviews

Traveler rating

Wonderful

15

Very good

15

Good

4

Okay

13

Fair

0

Mediocre

0

Poor

33

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friendly staffrented the car

get the carcustomer service

car i reservedgreat price

car was cleanpick up and drop

4.0

The 4 dr keep wrangler had no power locks or windows…therefore no way to easily u knock and lock the car. Super base model. It was fairly new but we saw several others w nicer trims. Separately the fuel wasn’t full at pickup. We did 150 miles and were empty and had to fill up. Didn’t have time to haggle at the counter so I have to call them about that. We paid well over $100+ per day and the value wasn’t worth it.Reviewed Mar 12 2024

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4.0

At the Lihue a/p check-in counter, there were a lot of extra charges added to the bill. Plus charging $18.00 daily to add a second driver. When I asked for an explanation about the extra charges, there was just a take it or leave it attitude. They were not friendly nor helpful. However everything about the car itself was great. It was bigger than expected, so all of us were comfortable and the surfboard fit into the back without a problem. I would probably rent from Dollar again, but not at in Lihue.Reviewed Feb 10 2024

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2.0

The wait for our car in line was over an hour. We got a chair for an elderly lady that we eventually moved to head of the line. They charged us an additional $214 saying you didn’t send those fees with our payment. The car was great, but the service needed more people to accommodate very line, out the door, line! Very slow, not congenital person!Reviewed Oct 18 2023

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6.0

There was a 2 hour wait list to pick up car in 80 degree weather and none of the vending machines were stocked to have something cold to drink while waiting. Finally we got up to the counter where we were greeted by the manager who breezed us through and we got a Jeep. Unfortunately, the Jeep had manual locks and windows which I didn’t realize newer cars still had manual entry so for the entire trip we had to reach across seats and reach behind to the back seats to unlock everyone’s doors. What a missed opportunity to market the newest Jeeps. Dropping off a car was much less painful and we were able to pull up, get out and hop on shuttle back to airport in less than 5 minutes. Dollar really needs to come up with faster process for pick up or provide comfort stations during the wait.Reviewed Oct 3 2023

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2.0

65 minute wait to receive car. Pathetic.Reviewed Sep 16 2023

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6.0

Pros:The woman outside checking on reservations was very kind. The billing was not easy to understand. When you place the order it says you were charged the quoted amount. When you are at the counter they give you an additional bill. Seemed to add up to the original amount but was confusing.Cons:The billing part could have been better. The car was not very clean inside but was a good car and comfortable. The staffing was very understaffed. Three car rental companies inside and only one or two staff. Should be one staff person per car company. Very long wait in line.Reviewed May 26 2021

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2.0

Pros:That we had a working vehicle. Thats about it.Cons:Stop over promising vehicles to so many people!! We should not have had to wait 3 HOURS to get a car we already half paid for. Ridiculous!! When we returned our car, the line was even longer! I am outraged by how disorganized and unprofessional this company is. Never renting from them again.Reviewed May 25 2021

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6.0

Pros:It was a good model car that worked well and had lots of space.Cons:The car could have been newer and inside less worn. The car had scratches all around the exterior. The worst part were the additional $300 in fees for pickup and drop off of the car after I paid in advance of the car.Reviewed May 25 2021

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8.0

Pros:Drop off easy.Cons:Took a little over a hour in line to pick up the car.Reviewed May 6 2021

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2.0

Cons:Waited >1 .5 hours only to be assigned a much smaller car than we had reserved- included significant bodywork damage- such poor service we just decided to take it rather than wait another hour for them to get it right. Go elsewhere- the prices would be a rip off if they even had marginally decent service- which they don’tReviewed Apr 18 2021

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2.0

Pros:ScamCons:ScamReviewed Apr 4 2021

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10.0

Cons:Was a great experience all around!!Reviewed Mar 23 2021

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• What is the best pickup location for Dollar car rentals in Lihue?

  The best pickup location for Dollar car rentals in Lihue, Hawaii, is Lihue Airport (LIH). This is the most convenient option for travelers arriving by air, as the rental counters are located directly at the airport terminal, minimizing additional travel. The airport's proximity to popular tourist destinations on Kauai makes it an ideal starting point for exploring the island. However, it's recommended to book your rental in advance to ensure availability, as this location can be busy during peak travel times. Dollar Car Rental's Lihue Airport facility is open seven days a week from 5 am to 11 pm.

• What are the different car rental benefits or amenities offered by Dollar in Lihue?

  There are a range of amenities offered by Dollar. Customers can choose from a variety of vehicle options, including compact cars, SUVs, and more, suitable for island exploration. Additional services like child safety seats are available for families, and GPS navigation systems can aid in hassle-free travel. Dollar also offers a convenient shuttle service between the airport and the rental location. While exploring the island, renters have access to 24/7 roadside assistance for peace of mind. The ability to accumulate frequent flyer miles through partnerships with various airlines further adds to the advantages of renting from Dollar in Lihue.

• Where are the best places to park Dollar car rentals in Lihue?

  In Lihue, Kauai, there are various parking options for Dollar car rentals. If you're exploring the town, you'll find metered street parking and parking lots. Be sure to check the time restrictions, as they vary. Many hotels and accommodations offer guest parking, making it convenient for travelers staying in the area. Lihue Airport, where Dollar Car Rental is located, provides long-term parking options for those renting cars at the airport. Some tourist attractions and shopping centers have free parking facilities. However, it's essential to be mindful of local regulations and signage to avoid parking violations while enjoying your time in paradise.

• What is the most popular rental car from Dollar in Lihue?

  Supplier choice (Class Special Sedan or similar) is the most frequently booked rental car type from Dollar in Lihue.

• How many car rental locations does Dollar have in Lihue?

  Dollar has 1 rental location in Lihue. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Lihue airport (LIH)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Lihue airport (LIH)?

  Yes