Book Hertz car rentals in Birmingham

Reviews for Hertz in Birmingham

Recent reviews

Traveler rating

Wonderful

8

Very good

3

Good

1

Okay

3

Fair

1

Mediocre

0

Poor

29

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car was cleanpick up and drop

friendly staffrented a car

location was closedwrong location

pick up the carcustomer service

car available

2.0

The Kayak reservation I made was intended to be for pickup at the Birmingham airport. Once at the Hertz counter at the BHM airport after a long wait in line, I was told that the address was another location and I would have to get myself there via taxi/uber. I called to confirm, but they had given away my reserved car and had no more available. I took another hour to rent from the airport Hertz counter at twice the price of my original Kayak reservation. I am very disappointed with both Kayak and Hertz for the miscommunication throughout the process, and will be asking for a refund.Reviewed Jul 20 2024

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2.0

I came to the Hertz location as stipulated in advance. They told me the car would be ready in two hours. I left and came back in two hours. Then, they told me the car doesn’t exist and that I’d have to go to the Pelham office, a 30 minute drive away. I had to pay for an Uber to get there. They then didn’t care about the situation. Completely unacceptable to make a booking and then not have the car at the agrees upon time. No attempt was made to contact me to tell me there was no care despite my existing reservation.Reviewed Jan 21 2024

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4.0

NEVER ANY CARS FOR LATE NIGHT PICK UP. EVERYTIME PICK UP A CAR THERE IS A LONG WAIT.Reviewed Oct 26 2023

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2.0

Upon arrival I was told no cars were available I ended up taking a 14 hour bus and cost me an additional 250 dollars because of this I have been a kayak user for years and I will not use in future because it’s not a reliable sourceReviewed Oct 1 2023

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2.0

Got there and they stated they did not have any carsReviewed Sep 23 2023

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2.0

Called 20 mins before time of pickup and said they didn't have any cars, even though rate said guaranteed and was paid for in advance. Asked local office when they might have a car for my employee and they said, try back in 4-5 days! umm. no, bud that won't work!Reviewed Nov 16 2022

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2.0

The Hertz rental store was no where to be found at the address listed. After spending 45 minutes on the phone trying to find our rental car we were told that they were not sure what happened and where our rental car was located. We finally cancelled the reservation and did without the rental for the week. Will never use Hertz rental again. Terrible experience!!Reviewed Jan 9 2022

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2.0

Pros:NothingCons:The wait for a car would have been 2 hours. There were no cars available, I had a reservation but that did not matter. Employees not truthful! I completed the initial paper work that included paying A security deposit if 500 dollars. I CANCELLED MY RESERVATION AND WENT TO AVIS THAT WAS 10 STEPS TO THE LEFT OF HERTZ FRONT COUNTER. Berminham Airport. You have morons working for you. This is your review and do not contact me, if you do I will expose you on social media and start a campaign of ni or using HertzReviewed May 30 2021

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10.0

Pros:Price and serviceCons:Pick up service from airportReviewed May 27 2021

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2.0

Pros:Staff was exhaustingly slow. Car wasn’t full of gas. Check engine light came on during trip, tire pressure came on during trip, the USB port had been ripped out, car didn’t appear to have been cleaned. AwfulCons:All of the above.Reviewed Apr 13 2021

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6.0

Pros:Eventually getting a carCons:Overbooked cars. Did not have one when promised.Reviewed Mar 29 2021

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2.0

Pros:The staff called me before I travelled to their offices to let me know they would not have a car for me.Cons:They could have provided a vehicle for me per my prepaid reservation.Reviewed Mar 29 2021

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• Where are the best pickup locations for Hertz car rentals in Birmingham?

  Embark on your Birmingham journey seamlessly by picking up your Hertz rental at 1200 6th Avenue South. This central location ensures convenient access to downtown attractions and major highways, saving you time for exploration. Need a quick getaway? The Birmingham-Shuttlesworth International Airport branch at 5900 Messer Airport Highway ensures a swift start to your adventure. With these prime pickup spots, Hertz not only provides reliable vehicles but also strategically positions you for an effortless dive into Birmingham's rich tapestry of culture and history.

• What are the different car rental benefits or amenities offered by Hertz car rentals in Birmingham?

  Experience a tailored journey with Hertz in Birmingham, where perks abound. Choose from a diverse fleet, from compact to luxury cars, ensuring the perfect match for your adventure. Enjoy the ease of the Hertz Gold Plus Rewards program, granting expedited service and exclusive benefits. Need a one-way trip? Hertz offers flexible options. Whether it's the freedom to pick your own car or the elite perks of Gold Plus Rewards, Hertz in Birmingham ensures your rental experience mirrors the city's unique charm—crafted just for you.

• Where are the best places to park Hertz car rentals in Birmingham?

  Navigate Birmingham's charm effortlessly by utilizing convenient paid parking options for your Hertz rental. Downtown gems like the McWane Science Center Garage and Regions Field Parking offer secure metered spots. Pay with ease using the ParkMobile app, streamlining your experience. For longer stays, the Railroad Park Parking Garage ensures peace of mind. Enjoy the city's attractions knowing your Hertz car is safeguarded. Birmingham's parking landscape not only simplifies your journey but adds an extra layer of security, making your exploration worry-free.

• What is the most popular rental car from Hertz in Birmingham?

  Premium (Ford Mustang or similar) is the most frequently booked rental car type from Hertz in Birmingham.

• How many car rental locations does Hertz have in Birmingham?

  Hertz has 5 rental locations in Birmingham. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Birmingham airport (BHM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Birmingham airport (BHM)?

  Yes