Book Hertz car rentals in Columbus

Reviews for Hertz in Columbus

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Wonderful

1

Very good

0

Good

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Okay

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Fair

1

Mediocre

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2

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4.0

Pros:There was a vehicle for me to use.Cons:The reservation although confirmed, was not ready. Staff at pickup were rude and short because my pickup was scheduled for 6pm, and they were ready to leave for the day at 6pm. I was told there was no vehicle like the one I had reserved, but they were willing to place me in a sedan. They handed the keys over, told me the total charge without explaining the break down and sent me on a hunt for the vehicle. It took me 10 minutes to find it only to see that the cleanliness sticker had been left torn from the previous rental trip. The car was not cleaned and it did not have a full tank of gas. There was no use going back to the counter since the staff was out the door before I could collect my baggage and follow. The drop off was smoother although I wasn't able to really talk to anyone about my concerns for billing. They had me drive up and leave the vehicle in a return line.Reviewed May 6 2021

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2.0

Pros:The vehicle was fine.Cons:I dropped the car off on the day it was due. I went inside and handed the keys to the attendant. After three days I started getting calls that my vehicle was overdue and I needed to return it. I was on vacation and was on the phone for a long time. I was informed it would be taken care of. The calls continued for 3 days. I called the company several times during my VACATION. After asking for a supervisor and telling them I was tired of being harassed, the calls finally stopped.Reviewed Mar 30 2021

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5.2

Pros:Employees were unable to explain about the toll pass, i was never told that dropping off the car at a later time was going to cost me 49 dollars more.Reviewed Feb 1 2020

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• What is the most popular rental car from Hertz in Columbus?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Hertz in Columbus.

• How many car rental locations does Hertz have in Columbus?

  Hertz has 1 rental location in Columbus. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Metropolitan Area airport (CSG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Metropolitan Area airport (CSG)?

  Yes