Car rental at Jalapa Airport
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Cheap car rentals at Jalapa airport
Jalapa Airport car rental reviews and directory All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.
Dollar
No score available yet
One location in Jalapa Airport
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2.0 Poor
Anonymous, Aug 2023
Standard SUV
2.0 Poor
Anonymous, May 2021
Pros:
Staff was very nice, but they were not able to deliver a car on time. I had to rent from another agency at double the cost to make a meeting. I returned the more expensive car the following day with the understanding I would rent the auto at the quoted rate for the next four (4) Days. After I surrendered the rental from the more expensive car rental to claim my car reservation (WALKED ACROSS A 25´SERVICE ROAD) I was informed Dollar had elected to cancel my rental since they were not able to deliver the vehicle on time. The agent was willing to open a new rental contract at double the rate because they had few cars for rental. I was not notified of the increase in rate until I was due to sign the contract. At that point I was at the mercy of the previous rental car agency. I WALKED, I was able to get the former rental agency to allow me to rent the at the previous rate. I would strongly recommend anyone considering a rental from DOLLAR to get the final cost to include any additional insurance before taking time to fill out information for a contract. although this is DOLLAR RENTAL, I believe managers have discresion over such matters. I have an issue with their BUSINESS ethics. Dollar will not have my problems again. Maybe the May 6, Rating of EXCELLENT RATING CAME IN AFTER MY TONGUE LASHING.Cons:
Staff was very nice, but they were not able to deliver a car on time. I had to rent from another agency at double the cost to make a meeting. I returned the more expensive car the following day with the understanding I would rent the auto at the quoted rate for the next four (4) Days. After I surrendered the rental from the more expensive car rental to claim my car reservation (WALKED ACROSS A 25´SERVICE ROAD) I was informed Dollar had elected to cancel my rental since they were not able to deliver the vehicle on time. The agent was willing to open a new rental contract at double the rate because they had few cars for rental. I was not notified of the increase in rate until I was due to sign the contract. At that point I was at the mercy of the previous rental car agency. I WALKED, I was able to get the former rental agency to allow me to rent the at the previous rate. I would strongly recommend anyone considering a rental from DOLLAR to get the final cost to include any additional insurance before taking time to fill out information for a contract. although this is DOLLAR RENTAL, I believe managers have discresion over such matters. I have an issue with their BUSINESS ethics. Dollar will not have my problems again. Maybe the May 6, Rating of EXCELLENT RATING CAME IN AFTER MY TONGUE LASHING. MANAGEMENT, YOU TELL ME WHAT YOU SHOULD HAVE DONE BETTER!!! IS it your intention to continue such policy.6.0 Okay
Anonymous, Jan 2020
Pros:
Staff fine. Drop off at airport expensive and distant. On line booking bad. Phone contact terrible.Cons:
Downtown pickup, phone access better. PS. no sign for airport exit coming from city.4.4 Mediocre
Anonymous, Jan 2020
Cons:
Our reservation wasn’t availableEnterprise Rent-A-Car
No score available yet
One location in Jalapa Airport
GREEN MOTION
No score available yet
One location in Jalapa Airport
Hertz
No score available yet
One location in Jalapa Airport
keddy by Europcar
No score available yet
One location in Jalapa Airport
Localiza
No score available yet
One location in Jalapa Airport
One location in Jalapa Airport
Locations in Jalapa Airport
Carretera Veracruz Xalapa
+52 229 956 8023
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Reviews
2.0 Poor
Anonymous, Aug 2022
One location in Jalapa Airport
Locations in Jalapa Airport
Heriberto Jara Corona Airport
+52 229 938 3700
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No reviews available
One location in Jalapa Airport
Locations in Jalapa Airport
Carretera Veracruz - Xalapa Km 13.5
+86 10 6064 1387
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No reviews available
One location in Jalapa Airport
Locations in Jalapa Airport
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No reviews available