Car Rentals at Seattle Lake Union Spb airport

The staff in Seattle (pick up location) didn’t honor the reservation. We book a bmw suv, but he was going to give me a 4 doors sedan, a much smaller car. His excuse was that they didn’t have the suv I booked. He said I either get a smaller car or he would cancel my reservation. I asked him if I could talk to his manager but he was rude and waked away. He walked back 5 minutes later and said he checked but there was still no suv. He sternly said if I didn’t like the smaller car, he would cancel my reservation and stated I had no other options. I once again said if he didn’t give me the suv I booked I would report him to kayak since he wouldn’t let me talk to his manager. He then realized I wouldn’t give in so he finally gave me the suv I booked. His excuse was that the car wasn’t available earlier. However, he also gave me the option earlier if I wanted the suv, I would have to pay more. The car was obviously there the entire time but he didn’t want to honor my reservation. It was the worse experience I ever had with a rental car company. I couldn’t pick up the car until 45 minutes later than my reservation

10.0 Wonderful

Dev, Sep 2022

customer service was excellent

10.0 Wonderful

Anonymous, Aug 2022

Our agent experience was very good. Quick and smooth. Our agent was a very nice young lady. Attentive

8.0 Very good

Soraiya, Jul 2022

My pick up was made for Sea Tac but when I got there with 2 children and 6 bags, I was told that my reservation was for downtown Seattle, and I would have to take the train, that was not an option, the young lady at the counter took her time to help me and got the reservation transferred to sea tac, was so very grateful. Thank you

8.0 Very good

Bernard, Jun 2022

To find The way to The pick up point was veert difficult

2.0 Poor

Anonymous, Jun 2022

Awful. I will never ever rent a car from this shitty company again.

Budget

7.0

Good

Read 32 reviews

Best rated

Cleanliness

7.6

Comfort

7.7

Pick-up/Drop-off

7.0

Value for money

7.1

3 locations in Seattle Lake Union Spb Airport

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Locations in Seattle Lake Union Spb Airport

100 4th Avenue North

+1 206 441 5226

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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1011 Pike Street

+1 206 623 5795

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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1919 5th Avenue

+1 206 239 9888

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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Reviews

2.0 Poor

Anonymous, Aug 2024

Full-size

Price doubled as website changed pick-up/drop-off location. Did not accept rental agreement due to doubling of quoted price.

10.0 Wonderful

Anonymous, Feb 2024

Full-size

They were great!

2.0 Poor

Laura, May 2022

The downtown location was horrible. The guy working the counter was great. But they made me walk up the ramp to the 4th floor, walk through a bunch of cars that were parked in the driveway that were very close to each other. Then my car was so tight to the next car I don't know how I even squeezed my body into it. Hurt my back doing so. My paperwork said the car was full but it was 2/3 tank Then I had to drive the wrong way down the ramp to leave the garage. Drop off was very confusing once I got to where they were in the garage. They just had you leave the keys on dash and walk away.

2.0 Poor

Alejandro, Jan 2021

Pros:

The staff member was not pleasant. Tried to sell and after declining he refused service.

Cons:

Fire him. Clearly he was having a bad day or just doesn’t like his job. He should be fired or put in the back where he is away from customers.

2.0 Poor

Alejandro, Jan 2021

Pros:

Nothing. I didn’t even get the car due to the employee’s attitude.

Cons:

Fire him and get someone who knows customer service.

5.2 Fair

Alex, Jun 2020

Pros:

Drop-off was easy and the car was functional.

Cons:

Neither the car’s interior or exterior had been cleaned. There was trash in the cup holders and the interior surfaces clearly hadn’t even been wiped down. The exterior hadn’t been washed. The car was missing all four tire nozzle caps.

Avis

7.2

Good

Read 15 reviews

Cleanliness

7.8

Comfort

7.8

Pick-up/Drop-off

6.8

Value for money

7.0

2 locations in Seattle Lake Union Spb Airport

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Locations in Seattle Lake Union Spb Airport

100 4th Avenue North

+1 206 441 5668

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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1919 5th Avenue

+1 206 448 1700

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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Reviews

2.0 Poor

Desirae, Jun 2024

Intermediate

The website allowed me to book the car rental for 5 pm. Well the rental place closed at 5pm! I got there after 5 pm and was not able to get the car. I called Avis and they said I needed to get there by 4:59pm to get the car rental. I had to go all the way to the airport which made the rental more expensive than it already was. The lady at the counter was very rude. The no debit card rule for renting a car from an airport location is ridiculous, Not all of america lives off of credit cards!

10.0 Wonderful

Anonymous, Mar 2024

Standard SUV

Car runs good 👍 perfect

10.0 Wonderful

Anonymous, Sep 2023

Compact

So easy!!!!

6.0 Okay

Anonymous, May 2021

Cons:

Charged an additional day, despite facility not being open or accepting contactless drop off.

8.0 Very good

Jose J., Feb 2021

Pros:

The car was excellent.

Cons:

If they have a well training clerk at the front desk reciving the cars

10.0 Wonderful

Ajith, Jul 2020

Pros:

Staff was friendly. Pick up and drop off was very convenient

Cons:

Nothing in particular

Hertz

5.1

Fair

Cleanliness

6.2

Comfort

6.1

Pick-up/Drop-off

5.1

Value for money

5.3

One location in Seattle Lake Union Spb Airport

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Locations in Seattle Lake Union Spb Airport

925 Westlake Ave North

+1 206 213 8572

Monday	08:30 - 16:00
Tuesday	08:30 - 16:00
Wednesday	08:30 - 16:00
Thursday	08:30 - 16:00
Friday	08:30 - 16:00

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Dollar

8.6

Very good

Cleanliness

9.0

Comfort

8.9

Pick-up/Drop-off

8.7

Value for money

8.1

One location in Seattle Lake Union Spb Airport

Show locations

Locations in Seattle Lake Union Spb Airport

1900 Boren Ave

+1 206 381 1323

Monday	07:00 - 16:00
Tuesday	07:00 - 16:00
Wednesday	07:00 - 16:00
Thursday	07:00 - 16:00
Friday	07:00 - 16:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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Kyte

8.7

Very good

2 locations in Seattle Lake Union Spb Airport

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Locations in Seattle Lake Union Spb Airport

1520 7th Ave

Opening times not available

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7th Ave

Opening times not available

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121 travelers who rented a car in Seattle Lake Union Spb Airport gave the car agency they used an average rating of 6.7

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Car rental at Seattle Lake Union Spb Airport

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Seattle Lake Union Spb Airport car rental reviews and directory All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Car rental locations at Seattle Lake Union Spb Airport

Everything you need to know for your car rental at Seattle Lake Union Spb Airport

Car rental at airports serving Seattle

Seattle Lake Union Spb Airport car rental reviews and directory
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.