Book Hertz car rentals in Buffalo

Reviews for Hertz in Buffalo

Recent reviews

Traveler rating

Wonderful

18

Very good

5

Good

1

Okay

7

Fair

1

Mediocre

0

Poor

34

Find reviews that mention:

friendly staffrented a car

car was cleangreat experience

pick up and droplocation was closed

pick up the carcustomer service

car availablewrong location

2.0

Staff were not helpful and difficult to speak to.Reviewed Sep 2 2024

review from

2.0

They didn’t honor the reservation and I was strandedReviewed Aug 5 2024

review from

4.0

Pick up experience was poor. Despite of booking 2 weeks earlier, had to wait for 2 hrs to get the car from the counter.Reviewed Jul 9 2024

review from

2.0

I didn't end up getting my car. I waited in line for over an hour, saw them check out less than 10 people, and was then told they didn't have cars available for anyone except the people that had reserved a minivan. I ended up canceling my reservation and booking a car with Enterprise the next day. If at all possible, I'll never use Hertz again.Reviewed Jul 8 2024

review from

10.0

All aspect worked like a Rolex watchReviewed May 2 2024

review from

2.0

It was terrible.Reviewed Oct 12 2023

review from

8.0

Mis-leading location. I had to walk across the busy street to rent a car from Hertz yet there was Hertz at the Buffalo Airport. Strange. I think that gotta be corrected. TristanReviewed Oct 26 2022

review from

2.0

Actually having the drop off location open and not charging me a fee to change locations because the original was closedReviewed Dec 31 2021

review from

6.0

The pickup process was simple, but the drop off location had been temporarily closed without any notification. Because of this, I had to return my car to a different location and call for about an hour to be retroactively reimbursed, a really annoying process.Reviewed Dec 22 2021

review from

2.0

Office was closed when I got there. Plane was 1 hr late and office was already closed by that time (noon on Sat). Should not have been an option for me to rent at this facility given early closure on a Saturday.Reviewed Nov 22 2021

review from

6.0

It smelled like someone had been smoking in the car. No good.Reviewed Oct 25 2021

review from

10.0

Pros:Staff was very friendly and helpful and the drop off was super easy, the car was comfortable and clean.Cons:Would have been nice upon renting to have been told about toll road options.Reviewed May 14 2021

review from

More

• Will I be charged if I need to cancel my reservation for a Hertz rental car in Buffalo, New York?

  When you book Hertz car rentals in Buffalo through KAYAK, you can choose a reservation that features a free cancellation policy. Some of these reservations will only charge you when you arrive to collect your vehicle. Others require that you cancel at least 48 hours before your pickup time to avoid a penalty.

• Where can I pick up Hertz car rentals in Buffalo, New York?

  If you are flying into Buffalo, New York, you will most likely land at the Buffalo Niagara International Airport (BUF), 4200 Genesee Street. You can pick up your rental car from the Hertz agency at this airport. Other Hertz locations within the city of Buffalo are clustered on the western edge of town near the shores of Lake Erie. One is at 290 South Park Avenue, another at 538 Pearl Street, and another at 369 Niagara Street. There is also a Hertz location at 3780 Sheridan Drive.

• Where can I park my Hertz rental car in Buffalo, New York?

  In much of Buffalo, you can find free parking in the parking lots of services and retail businesses. You can usually also find free parking on residential streets. However, check the Buffalo city website for parking restrictions in the winter. In downtown Buffalo, you will most likely have to pay for parking at a metered spot. Meters are enforced Monday to Saturday, from 8 am to 5 pm. Meters are not enforced on holidays. The cost of a metered spot per hour varies, but it ranges between about $1 to $2 per hour. 

• What is the most popular rental car from Hertz in Buffalo?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Hertz in Buffalo.

• How many car rental locations does Hertz have in Buffalo?

  Hertz has 8 rental locations in Buffalo. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Buffalo airport (BUF)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Buffalo airport (BUF)?

  Yes