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FAQs about flying with Kenya Airways

  • What is Kenya Airways' carry-on size allowance?

    On board Kenya Airways flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Kenya Airways assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Kenya Airways fly to?

    Kenya Airways offers direct flights to 44 cities in 33 different countries. Nairobi, Mombasa, and Entebbe are the most popular cities covered by Kenya Airways.

  • What is Kenya Airways’ primary hub?

    Kenya Airways concentrates most of its flight operations in Nairobi.

  • How does KAYAK find such low prices on Kenya Airways flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Kenya Airways.

  • What’s the cheapest route that Kenya Airways flies?

    In the last 72 hours, the cheapest route flown by Kenya Airways found on KAYAK was from Eldoret to Nairobi, with a price of 458 ﷼ for a round-trip.

  • What are the most popular airports for Kenya Airways flights to depart from?

    With 38 Kenya Airways flights departing each week, Nairobi Jomo Kenyatta Intl airport is the most popular airport for Kenya Airways flights to depart from. The most popular destination from this airport is Addis Ababa. The next most popular departure airport is Accra Kotoka airport, with 4 Kenya Airways flights departing from there each week.

  • Is Kenya Airways part of an airline alliance?

    Yes, Kenya Airways is part of the SkyTeam airline alliance.

  • How many destinations does Kenya Airways fly to?

    In total, Kenya Airways flies to 44 destinations.

See more FAQs

Kenya Airways customer reviews

6.8
OkayBased on 292 verified guest reviews
7.6Crew
6.2Entertainment
6.4Food
6.9Boarding
6.7Comfort
Pros +
Cons -
Show reviews that mention
Traveler rating:
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V
2.0 Poor
NBO-JFK
Pros:I didn't fly throw the Kenyan airlines because they kept delaying my flight time and they want to spend 24 hours at the airport because of my wife is passports is not american passport, so I had to change the flight , the worst experience ever in my flight life
A
2.6 Poor
EBB-NBO
Pros:nothing I liked about this flight. Our flight was delayed by more than 6 hours. Even though airline had an opportunity to bump us in their sister airline- precision airline in earlier flight Nairobi, they refused to help us. Precision air had lot of seats empty.
Cons:Kenyan airways do not care about customers and inconvenience they are facing. We were suppose to arrive Dar at 7:30 pm and instead now we will arrive at 1:30 am on 28th Jan 2020.
K
7.6 Good
JFK-NBO
Pros:Crew was attentive, punctual, and third meal on a 14 hour flight is right.
Cons:Movies are badly dated, and a bit limited in choice. System was a bit difficult to navigate, and slow to respond.
M
10.0 Wonderful
NBO-JFK
Food was great. They never to add more current entertainment like movies and shows
V
6.0 Okay
JFK-NBO
Customer service not the greatest my bags were left behind at JFK
V
2.0 Poor
DAR-NBO
Terrible
V
10.0 Wonderful
NBO-AMS
Excellent!
J
2.0 Poor
KIS-NBO
If my flight from Heathrow to Nairobi had not been cancelled I would’ve been in kisumu to fly back! And I have still not had my refund! So you have my cash and I’ve got nothing in return. Wonderful!
V
4.0 Mediocre
CPT-NBO
Cons:Comfier seats Some entertainment...there was none. Plane very hot and claustrophobic
V
6.6 Okay
KGL-NBO
Pros:The crew was amazing, and the flight was really short and comfortable.
Cons:Update the movies and music on the passengers's TV

Kenya Airways flight status

Thu 11/21

Kenya Airways route map - Which destinations does Kenya Airways fly to?

Find out which destinations you can fly to direct with Kenya Airways by entering your departure airport. If you want to know if Kenya Airways flies a certain route, enter both the departure and destination airport before hitting search.
Thu 11/21

All Kenya Airways flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
479Kigali (KGL)Nairobi (NBO)1h 30m•••••••
205Mumbai (BOM)Nairobi (NBO)6h 25m•••••••
305Dubai (DXB)Nairobi (NBO)5h 15m••••
509Accra (ACC)Nairobi (NBO)5h 40m•••
508Accra (ACC)Monrovia (ROB)2h 0m•••
403Addis Ababa (ADD)Nairobi (NBO)2h 10m•••
509Monrovia (ROB)Accra (ACC)1h 50m•••
508Nairobi (NBO)Accra (ACC)5h 40m•••
756Lilongwe (LLW)Nampula (APL)1h 15m•••••••
756Nampula (APL)Nairobi (NBO)2h 30m•••••••
756Nairobi (NBO)Lilongwe (LLW)2h 15m•••••••
3New York (JFK)Nairobi (NBO)13h 30m•••••••
2Nairobi (NBO)New York (JFK)15h 0m•••••••
534Nairobi (NBO)Lagos (LOS)5h 15m••••
535Lagos (LOS)Nairobi (NBO)5h 20m••••
306Nairobi (NBO)Mombasa (MBA)1h 0m•••
306Mombasa (MBA)Dubai (DXB)5h 35m•••
515Dakar (DSS)Accra (ACC)3h 5m•••
275Port Louis (MRU)Nairobi (NBO)4h 15m•••
351Juba (JUB)Nairobi (NBO)1h 40m•
350Nairobi (NBO)Juba (JUB)1h 45m•
554Nairobi (NBO)Kinshasa (FIH)3h 20m•••••••
555Kinshasa (FIH)Nairobi (NBO)3h 30m•••••••
117Amsterdam (AMS)Nairobi (NBO)8h 20m•••••••
764Nairobi (NBO)Johannesburg (JNB)4h 15m••••
400Nairobi (NBO)Addis Ababa (ADD)2h 0m••••
765Johannesburg (JNB)Nairobi (NBO)4h 5m•••••
655Kisumu (KIS)Nairobi (NBO)0h 50m••••••
267Moroni (HAH)Nairobi (NBO)2h 30m••••
266Nairobi (NBO)Moroni (HAH)2h 30m••••
116Nairobi (NBO)Amsterdam (AMS)9h 15m•••••••
491Zanzibar (ZNZ)Nairobi (NBO)1h 20m•••••••
521Abidjan (ABJ)Nairobi (NBO)6h 25m••••
520Nairobi (NBO)Abidjan (ABJ)6h 5m••••
520Abidjan (ABJ)Dakar (DSS)2h 50m••••
521Dakar (DSS)Abidjan (ABJ)2h 55m••••
112Nairobi (NBO)Paris (CDG)8h 40m•••••••
263Antananarivo (TNR)Nairobi (NBO)3h 20m••••
483Dar Es Salaam (DAR)Nairobi (NBO)1h 25m•••••••
486Nairobi (NBO)Dar Es Salaam (DAR)1h 30m•••••••
304Nairobi (NBO)Dubai (DXB)5h 25m•
510Accra (ACC)Freetown (FNA)2h 20m•••
202Nairobi (NBO)Mumbai (BOM)6h 15m•••••••
101London (LHR)Nairobi (NBO)8h 35m•••••••
784Nairobi (NBO)Cape Town (CPT)5h 45m••
785Cape Town (CPT)Nairobi (NBO)5h 45m••
494Nairobi (NBO)Zanzibar (ZNZ)1h 20m••••••
670Nairobi (NBO)Kisumu (KIS)0h 50m•••••••
421Entebbe (EBB)Nairobi (NBO)1h 15m••••••
474Nairobi (NBO)Kigali (KGL)1h 30m••••••
414Nairobi (NBO)Entebbe (EBB)1h 20m••••••
613Mombasa (MBA)Nairobi (NBO)1h 0m•••••
256Nairobi (NBO)Antananarivo (TNR)3h 20m••••••
782Nairobi (NBO)Livingstone (LVI)3h 15m•••
782Livingstone (LVI)Cape Town (CPT)3h 10m•••
250Nairobi (NBO)Victoria (SEZ)3h 15m•••
793Cape Town (CPT)Victoria Falls (VFA)2h 50m•••
793Victoria Falls (VFA)Nairobi (NBO)3h 15m•••
113Paris (CDG)Nairobi (NBO)8h 5m••••
254Nairobi (NBO)Dzaoudzi (DZA)2h 30m••
255Dzaoudzi (DZA)Nairobi (NBO)2h 30m••
100Nairobi (NBO)London (LHR)8h 55m•••
251Victoria (SEZ)Nairobi (NBO)3h 10m•
465Bujumbura (BJM)Nairobi (NBO)1h 40m••
706Lusaka (LUN)Harare (HRE)1h 5m••
783Livingstone (LVI)Nairobi (NBO)3h 15m••
706Harare (HRE)Nairobi (NBO)2h 55m••
597Douala (DLA)Nairobi (NBO)4h 20m••
706Nairobi (NBO)Lusaka (LUN)2h 50m••
783Cape Town (CPT)Livingstone (LVI)2h 50m••
464Nairobi (NBO)Bujumbura (BJM)1h 40m••
596Nairobi (NBO)Douala (DLA)4h 10m••
661Eldoret (EDL)Nairobi (NBO)0h 50m••
792Nairobi (NBO)Victoria Falls (VFA)3h 15m••
511Freetown (FNA)Accra (ACC)2h 30m••
792Victoria Falls (VFA)Cape Town (CPT)3h 10m••
660Nairobi (NBO)Eldoret (EDL)0h 50m••
More flight routes

Kenya Airways contact information

Kenya Airways information

IATA CodeKQ
Routes98
Top routeMombasa to Nairobi Jomo Kenyatta Intl Airport
Airports served44
Top airportNairobi Jomo Kenyatta Intl

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