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FAQs about flying with Kenya Airways

  • What is Kenya Airways' carry-on size allowance?

    On board Kenya Airways flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Kenya Airways assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Kenya Airways fly to?

    Kenya Airways offers direct flights to 44 cities in 33 different countries. Mombasa, Nairobi, and Johannesburg are the most popular cities covered by Kenya Airways.

  • What is Kenya Airways’ primary hub?

    Kenya Airways concentrates most of its flight operations in Nairobi.

  • How does KAYAK find such low prices on Kenya Airways flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Kenya Airways.

  • What’s the cheapest route that Kenya Airways flies?

    In the last 72 hours, the cheapest route flown by Kenya Airways found on KAYAK was from Nairobi to Eldoret, with a price of 458 ﷼ for a round-trip.

  • What are the most popular airports for Kenya Airways flights to depart from?

    With 39 Kenya Airways flights departing each week, Nairobi Jomo Kenyatta Intl airport is the most popular airport for Kenya Airways flights to depart from. The most popular destination from this airport is Addis Ababa. The next most popular departure airport is Accra Kotoka airport, with 4 Kenya Airways flights departing from there each week.

  • Is Kenya Airways part of an airline alliance?

    Yes, Kenya Airways is part of the SkyTeam airline alliance.

  • How many destinations does Kenya Airways fly to?

    In total, Kenya Airways flies to 45 destinations.

See more FAQs

Kenya Airways customer reviews

6.8
OkayBased on 279 verified guest reviews
6.8Comfort
6.3Food
7.6Crew
6.9Boarding
6.2Entertainment
Pros +
Cons -
Show reviews that mention
Traveler rating:
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K
10.0 Wonderful
NBO-JRO
Always lovely.
K
10.0 Wonderful
JFK-NBO
The kindness and good humor of all the people who this flight possible was a joy.
A
6.0 Okay
AMS-NBO
It's okay
J
2.0 Poor
NBO-JNB
Awful, we had a delay of 3 hrs, impacting in my transfer flight to Cape town, and Kenya airways didnt do anything. They sent me twice to transfer services in Nairobi, not been available to sleep (from 1 am to 5 am); without any update.
S
6.0 Okay
ACC-NBO
It's the only direct flight between Accra and Nairobi, and you pay for it! Food is better on Asky. No entertainment on flight from Accra to Nairobi, but there other way did have screens. Generally timely boarding and departure.
W
10.0 Wonderful
JFK-NBO
They fed me at the right time the flight was smooth and the captain explain everything
K
2.0 Poor
NBO-JFK
Terrible. No customer service.
K
2.0 Poor
JNB-NBO
Flying portion was fine. Below average comfort. We had 2 canceled flights and got stuck in 2 cities which took us 3 days to get home. Kenya hasn’t done anything or even reached out to us after complaining.
D
2.0 Poor
NBO-BOM
Flight cancelled due to strike action
V
2.0 Poor
DAR-NBO
Terrible

Kenya Airways flight status

Sat 12/21

Kenya Airways route map - Which destinations does Kenya Airways fly to?

Find out which destinations you can fly to direct with Kenya Airways by entering your departure airport. If you want to know if Kenya Airways flies a certain route, enter both the departure and destination airport before hitting search.
Sat 12/21

All Kenya Airways flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
202Nairobi (NBO)Mumbai (BOM)6h 15m•••••••
205Mumbai (BOM)Nairobi (NBO)6h 25m•••••••
489Dar Es Salaam (DAR)Nairobi (NBO)1h 25m•••••••
488Nairobi (NBO)Dar Es Salaam (DAR)1h 30m•••••••
419Entebbe (EBB)Nairobi (NBO)1h 15m•••••••
305Dubai (DXB)Nairobi (NBO)5h 15m••••
508Nairobi (NBO)Accra (ACC)5h 40m•••
509Monrovia (ROB)Accra (ACC)1h 50m•••
509Accra (ACC)Nairobi (NBO)5h 40m•••
508Accra (ACC)Monrovia (ROB)2h 0m•••
402Nairobi (NBO)Addis Ababa (ADD)2h 0m•••
307Mombasa (MBA)Nairobi (NBO)1h 0m•••
307Dubai (DXB)Mombasa (MBA)5h 25m•••
461Bujumbura (BJM)Nairobi (NBO)1h 40m•••
403Addis Ababa (ADD)Nairobi (NBO)2h 10m•••
259Victoria (SEZ)Nairobi (NBO)3h 10m••
756Nairobi (NBO)Lilongwe (LLW)2h 15m•••••••
756Nampula (APL)Nairobi (NBO)2h 30m•••••••
756Lilongwe (LLW)Nampula (APL)1h 15m•••••••
3New York (JFK)Nairobi (NBO)13h 45m•••••••
2Nairobi (NBO)New York (JFK)15h 0m•••••••
350Nairobi (NBO)Juba (JUB)1h 45m•
534Nairobi (NBO)Lagos (LOS)5h 15m••••
304Nairobi (NBO)Dubai (DXB)5h 25m••••
117Amsterdam (AMS)Nairobi (NBO)8h 20m•••••••
351Juba (JUB)Nairobi (NBO)1h 40m•
306Mombasa (MBA)Dubai (DXB)5h 35m•••
274Nairobi (NBO)Port Louis (MRU)4h 20m•••
306Nairobi (NBO)Mombasa (MBA)1h 0m•••
515Dakar (DSS)Accra (ACC)3h 5m•••
275Port Louis (MRU)Nairobi (NBO)4h 20m•••
887Bangkok (BKK)Nairobi (NBO)9h 5m••••
887Guangzhou (CAN)Bangkok (BKK)2h 55m••••
100Nairobi (NBO)London (LHR)9h 55m•••••••
101London (LHR)Nairobi (NBO)9h 10m•••••••
655Kisumu (KIS)Nairobi (NBO)0h 50m••••••
670Nairobi (NBO)Kisumu (KIS)0h 50m•••••••
760Nairobi (NBO)Johannesburg (JNB)4h 15m•••••••
533Lagos (LOS)Nairobi (NBO)5h 20m••••••
763Johannesburg (JNB)Nairobi (NBO)4h 5m••
256Nairobi (NBO)Antananarivo (TNR)3h 20m•••••••
555Kinshasa (FIH)Nairobi (NBO)3h 30m••••••
554Nairobi (NBO)Kinshasa (FIH)3h 20m••••••
495Zanzibar (ZNZ)Nairobi (NBO)1h 20m•••••••
414Nairobi (NBO)Entebbe (EBB)1h 20m••••••
593Douala (DLA)Nairobi (NBO)4h 20m•••
592Nairobi (NBO)Douala (DLA)4h 10m•••
494Nairobi (NBO)Zanzibar (ZNZ)1h 20m•••••••
471Kigali (KGL)Nairobi (NBO)1h 30m•••••••
116Nairobi (NBO)Amsterdam (AMS)9h 15m•••••••
785Cape Town (CPT)Nairobi (NBO)5h 45m••
784Nairobi (NBO)Cape Town (CPT)5h 45m••
267Moroni (HAH)Nairobi (NBO)2h 30m••••
266Nairobi (NBO)Moroni (HAH)2h 30m••••
112Nairobi (NBO)Paris (CDG)8h 40m•••••••
474Nairobi (NBO)Kigali (KGL)1h 30m•••••••
706Harare (HRE)Nairobi (NBO)2h 55m•••
706Lusaka (LUN)Harare (HRE)1h 5m•••
706Nairobi (NBO)Lusaka (LUN)2h 50m•••
511Freetown (FNA)Accra (ACC)2h 30m••••
510Accra (ACC)Freetown (FNA)2h 20m••••
886Bangkok (BKK)Guangzhou (CAN)2h 55m••••
257Antananarivo (TNR)Nairobi (NBO)3h 20m••••
886Nairobi (NBO)Bangkok (BKK)9h 31m••••
793Victoria Falls (VFA)Nairobi (NBO)3h 15m•••
793Cape Town (CPT)Victoria Falls (VFA)2h 50m•••
520Abidjan (ABJ)Dakar (DSS)2h 50m•••
521Abidjan (ABJ)Nairobi (NBO)6h 25m•••
521Dakar (DSS)Abidjan (ABJ)2h 55m•••
520Nairobi (NBO)Abidjan (ABJ)6h 5m•••
782Livingstone (LVI)Cape Town (CPT)3h 10m•••
782Nairobi (NBO)Livingstone (LVI)3h 15m•••
250Nairobi (NBO)Victoria (SEZ)3h 15m••
113Paris (CDG)Nairobi (NBO)8h 5m•••••
426Nairobi (NBO)Arusha (JRO)1h 0m•••
255Dzaoudzi (DZA)Nairobi (NBO)2h 30m•
254Nairobi (NBO)Dzaoudzi (DZA)2h 30m•
586Ndola (NLA)Nairobi (NBO)2h 30m••
586Lubumbashi (FBM)Ndola (NLA)0h 45m••
586Nairobi (NBO)Lubumbashi (FBM)2h 30m••
792Nairobi (NBO)Victoria Falls (VFA)3h 15m••
464Nairobi (NBO)Bujumbura (BJM)1h 40m••
792Victoria Falls (VFA)Cape Town (CPT)3h 10m••
More flight routes

Kenya Airways contact information

Kenya Airways information

IATA CodeKQ
Routes100
Top routeNairobi Jomo Kenyatta Intl Airport to Mombasa
Airports served45
Top airportNairobi Jomo Kenyatta Intl

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