Car Rentals at Monterrey Gen Mariano Escobedo airport

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Monterrey Airport

+52 81 1088 8288

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

6.0 Okay

Anonymous, Dec 2021

Inform that the price you pay does not include insurance and that is a mandatory thing for Mexico. This added $350!!!! to our rental costs

Thrifty

8.0

Very good

Cleanliness

7.3

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

7.3

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Carr, Amiguel Aleman Km 24

+52 800 021 2277

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

10.0 Wonderful

Anonymous, Dec 2023

Full-size

The person who assisted in the process was extremely helpful. Very smoothly

10.0 Wonderful

Anonymous, Mar 2020

Pros:

Everyone was friendly and efficient

Sixt

6.3

Okay

Read 4 reviews

Cleanliness

6.3

Comfort

6.3

Pick-up/Drop-off

5.9

Value for money

6.8

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Carretera Miguel Alemán KM 24

+52 81 8369 0696

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	07:00 - 23:59

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Reviews

2.0 Poor

Constantin, Sep 2022

Rented car was at least 10 years old. Full of scratches everywhere. Had 100,000 km or roughly 65,000 miles on the odometer. Sixt does not have a counter in the airport. You need to call them. Pick up service from the airport was OK Although the transport vehicle was I think 15 year old van that was scratched up and dented. And returning the vehicle it’s almost impossible because no signs are posted anywhere for returning vehicles. Awful experience. Nobody speaks English.

2.0 Poor

Anonymous, Jan 2022

Was closed and they refused to help me. Lady was rude as well

10.0 Wonderful

Caleb, Sep 2021

Great value and zero issues. Certainly will rent again.

7.9 Good

Abdias, Aug 2021

Car brakes made a loud noise. Very uncofortable, but I was too far away to go back and exchange the car. Office hours start at 7:00 so, if you have an early flight on your way out, you may have some troubles returning the car.

MEXRENTACAR

5.0

Fair

Read 4 reviews

Cleanliness

5.3

Comfort

5.6

Pick-up/Drop-off

5.0

Value for money

4.3

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Aeropuerto Intl. Miguel Alemán

+52 334 170 8243

Opening times not available

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2.0 Poor

Mark, Aug 2023

Economy

They didn't give me the car. A terrible service, I lost my money, they wanted to collect a deposit of $50,000. Never again in my life would I even think of renting a car with them. You should evaluate continuing to have them as suppliers since they can ruin your image as a service company.

2.0 Poor

Anonymous, Aug 2022

They didn’t have the minivan I rent it I left with nothing went to a different company 😫

10.0 Wonderful

Anonymous, May 2022

Excelente

4.0 Mediocre

Anonymous, Feb 2022

It’s a money grab here. You get here and they make you purchase insurance and you have to leave a $2500 deposit. None of this is on the website when you reserve the car. Extremely misleading and confusing!

Alamo

4.4

Mediocre

Read 5 reviews

Cleanliness

6.0

Comfort

4.8

Pick-up/Drop-off

4.2

Value for money

3.7

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Monterrey Airport

+52 81 1088 8293

Monday	01:00 - 23:00
Tuesday	01:00 - 23:00
Wednesday	01:00 - 23:00
Thursday	01:00 - 23:00
Friday	01:00 - 23:00
Saturday	01:00 - 23:00
Sunday	01:00 - 23:00

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Reviews

2.0 Poor

Juan Carlos, May 2021

Pros:

No available my reservation

5.2 Fair

Anonymous, Feb 2020

Cons:

Did not honor insurance policy purchased from third party, demanded we buy theirs for a 5x increase in price

5.2 Fair

Vivian, Jan 2020

Pros:

Drop off was easy but pick up was awful.

Cons:

They lied on pickup that having rental cars insured was a law when I asked not to get insurance. They said they would not give me the car without insurance. So I paid more than the original amount.

6.4 Okay

Anonymous, Nov 2019

Pros:

prompt service

Cons:

No airport counter. Uncertain how to pickup car. Hidden charges

2.0 Poor

Yvonne, Nov 2021

They didn’t even have the car we had booked or any other SUV whatsoever. We had to go to the counters of every car rental company at the airport to find a car last minute and we have 3 little children. Unacceptable.

Economy Rent a Car

3.9

Poor

Read 6 reviews

Cleanliness

5.4

Comfort

4.2

Pick-up/Drop-off

3.9

Value for money

4.2

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Blvd Interamerican 103 Parque Industrial Finsa Apodaca

+52 998 253 6112

Opening times not available

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8.0 Very good

Steven, May 2021

Pros:

Good experience, BUT only after locating actual car rental company--which is not under name Economy. No sign or anything at Monerrey baggage claim. Instead had to ask around where are, how get to pick up.

8.0 Very good

Steven, May 2021

Pros:

Car was great, and staff were helpful

Cons:

On arriving in Baggage Claim, there was no set up at all for Economy...no contact phone for pickup (only in my booking info a local telephone number to call...and on arrival my phone didn't work for Mexico). When was able to call, turns it Economy operates under another name.

2.0 Poor

Venkatesh, Feb 2023

Full-size

Airport pick-up was slow, waited at the car rental terminal for a very long time, system was very slow and the staff took their sweet time as well to process the paperwork. None of the staff could speak English, not even basic, making it very difficult to communicate. I purchased insurance as well as part of the booking, however the car rental office said that the insurance was not valid and they forced me to taking additional insurance on top that collision damage & 3rd party liability insurance i paid for on the website when booking. the insurance ended up becoming very expensive due to additional insurance and fees paid at the time of rental. Took me 2 hours and ~$70 USD in addition to get the car rental for the 9 hours that i needed it i Monterrey. definitely a very bad experience, would think twice before booking again with Europcar.

2.0 Poor

Iván Eduardo, Mar 2022

Couldn't find the rental company, I asked around, Google the name, see the address and the phone number on the reservation and phone didn't work, address there was no way to go clearly It was in the mty airport

2.0 Poor

Anonymous, Dec 2021

We waited at the airport for more than an hour to get picked up after speaking with an agent and being told multiple times someone would be there within 5 minutes. Calling the rental agency took multiple attempts because the line would disconnect. We told the agency we had 5 passengers and they sent a driver in a sedan to pick us up so we had to sit on laps in the backseat to fit. It would have been faster and cheaper to wait until our flight landed and go through Avis or another airport rental agency (we know because after an hour of waiting we began the process of renting another car but stopped because the pickup managed to arrive). When we spoke with an officer at the airport to figure out where we should go, he and another shuttle driver said they had never heard of this rental agency and that we were being scammed. Once at the office to sign the paperwork, they added on an additional $140 USD charge that was not communicated previously.

3.9 Poor

Anonymous, Jul 2021

I did not even see it

Hertz

3.6

Poor

Cleanliness

4.0

Comfort

8.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Carr.amiguel Aleman Km. 24

+52 999 911 8040

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Inside Airport Terminal B

+52 999 911 8040

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

3.6 Poor

Clyde, Nov 2020

Cons:

Bait and switch. My rental went from $100 to $1200 with all the extras they added without telling me. They didn’t have the class of vehicle I reserved so they charged me $200 more for the next size up. Charged me $85 for something called premium service which was NOTHING. Vehicle was beat up, and had over 100km on the odometer. Won’t rent from hertz again. I truly felt scammed.

Europcar

3.3

Poor

Cleanliness

4.6

Comfort

3.3

Pick-up/Drop-off

3.3

Value for money

3.0

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Monterrey Intl Airport. Carretera

+52 81 8145 0568

Opening times not available

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Reviews

2.0 Poor

Anonymous, Nov 2019

Pros:

Offer was not honored

Cons:

Offer was not honored, they try to sell us an over 400 USD insurance. Insane!

4.0 Mediocre

Anonymous, Feb 2022

Pick-up took too long. There were unexpected (negative) surprises such as a costly insurance necessary to rent. Ultimately paid twice what I expected. Return was swift but they wanted to charge for gas (luckily I had a picture of the gas reading at pick-up).

Avis

2.2

Poor

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

3.0

Value for money

2.0

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Mariano Escobedo Intl Apo

+52 81 8369 0834

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	07:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Jan 2020

Pros:

The staff was not helpful at all with my experience. The clerk at the counter refused my reservation because he claimed the system read my licence to be less than one year old and when I explained here it was a renewed licence he just said there was nothing he could do. When I explained to him I had just rented a car in the US with national and that I am 40yo, that in Canada licence are renewed periodically he just refused to do something to help on the situation. Then I requested him to use his land-phone to call anyone in Avis Corp to help he simply refused. When I asked to talk to his supervisor he refused and proceed to cancel my reservation.

Cons:

Train the Clark to help the customer. Make modifications to the Avis rental system to understand what a renewed licence is

2.4 Poor

mark, Dec 2019

Cons:

their counter was closed when we arrived so we were forced to get a car from Hertz at a higher price.

Advantage

2.0

Poor

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Monterrey Int`l Airport - Europcar Carreterra

+52 229 956 8046

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Jan 2020

Cons:

I reserved a car with Advantage, but once there I was directed to Europcar, which didn't honor the reservation and tried to charge me 4x the agreed upon rate, plus demanded that I buy full coverage insurance from them. I cancelled the reservation and took an Uber instead. All this reflects poorly on Kayak, felt like a bait and switch.

America Car Rental

2.0

Poor

Cleanliness

5.0

Comfort

4.0

Pick-up/Drop-off

3.0

Value for money

2.0

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Aeropuerto General Mariano Escobedo, Carretera Miguel Alemán km. 24 Colonia, Apodaca Nuevo León, C.P. Zona de arrendadoras, local #2

Opening times not available

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2.0 Poor

Anonymous, Oct 2024

Minivan

This company looked shady the moment I landed in MTY. I went to the car rental kiosk, where all the serious and well known companies have representatives and the lady from National told me American Car Rental is a mess, they always have issues with them, and sighed to me. She told me I had to call them so they could bring a van to the terminal to pick my family and I up. I tried to call them at least a dozen times, and the line would disconnect or their call center would not transfer the call to the local office. After 20 minutes I was able to get a hold of them, and they told me the van would come to pick us up in less than 10 minutes. 15 minutes passes, another dozen calls, and I asked where the van was, they told me it would be with us in less than 10 minutes. They finally picked us up and took to the rental office, and they told me THE ONLY minivan I had rented out, was not working and they wanted to give me a smaller car, and tried to push me to it telling me it was in the same category as the minivan, which it was NOT. It was a 3-row SUV with zero space for suitcases. We are a family of 7. Horrible staff! Horrible experience! And zero instructions on how to deal with this company on Expedia's website/email. HORRIBLE!

NU Car

2.0

Poor

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

o Blvd. Aeropuerto #12 Local 05 Parque Industrial Milenio

+52 998 253 6112

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Aug 2024

Passenger van

They didn't have the car rented. So had to find alternatives last minute.

2.0 Poor

Anonymous, Nov 2021

When I arrived in Monterrey, Mexico I called them and they said a driver was on their way to pick us up. 30 minutes later they called and said they did not have a car for me to rent and that I had to call my rental agency to cancel or I would still be charged.

Payless

2.0

Poor

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Monterrey Gen Mariano Escobedo Airport

Locations in Monterrey Gen Mariano Escobedo Airport

Miguel Aleman Km 24

+52 818 348 8866

Monday	06:00 - 22:00
Tuesday	06:00 - 22:00
Wednesday	06:00 - 22:00
Thursday	06:00 - 22:00
Friday	06:00 - 22:00
Saturday	06:00 - 22:00
Sunday	06:00 - 22:00

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Reviews

2.0 Poor

Anonymous, Jan 2020

Pros:

nothing

Cons:

was charged over $600 on site

Budget

1.9

Poor