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Car rental at San José del Cabo Los Cabos Airport

Driver's age: 26-65

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Top tips for renting a car at Los Cabos Airport

  • Booking a car rental at San José del Cabo Los Cabos Airport (SJD) is an ideal way to explore the southern tip of the Mexican Baja California peninsula. You can drive along the world-renowned beaches at your own leisure. Also, in a San José del Cabo Los Cabos Airport car rental, you can access major roadways that can take you to quaint towns and natural wonders throughout the region. In a San José del Cabo Los Cabos Airport car rental, you can enjoy your Mexican adventure on your own terms.
  • In order to secure a car rental at San José del Cabo Los Cabos Airport, you will need your passport, a valid driver's license that has been issued in the US, and a major credit card. Also, be prepared to purchase insurance from the rental car company. You need to be at least 25 years old in order to rent a car in Mexico. There are no exceptions or fees for younger drivers.
  • If you are meeting friends or family at San José del Cabo Los Cabos Airport, and you need to wait in order to collect your rental vehicle, the airport offers several services and amenities that can help you pass your waiting time both pleasantly and constructively. The San José del Cabo Los Cabos Airport has exclusive lounges where you can wait in comfort, and you can gain access either by paying at the door or with a prepaid lounge pass. This airport also provides free Wi-Fi, currency exchange facilities, ATMs, duty-free, restaurants, shops, facilities for babies and children, and so much more.
  • There are a few things to be aware of as you are driving your San José del Cabo Los Cabos Airport car rental. The roads around Cabo San Lucas have frequent speed bumps or topes. The streets in Mexico, other than the main streets, are not very well-lit, so you might want to consider not driving at night. When you're driving between cities, you will often have the choice of driving on free (libre) roads or toll (cuota) roads. Even though the toll roads are more expensive, they tend to be safer. There is no self-pump gas in Mexico, and the gas station attendants usually work for tips. So, be sure to tip the attendant when you stop for gas.
  • Book your rental car at Los Cabos Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Los Cabos Airport

  • Where can I find the counters for car rental at San José del Cabo Los Cabos Airport?

    You can find the counters for car rental at San José del Cabo Los Cabos Airport in the arrivals area. In both terminals, you will find the counters for car rental just after you pass through customs. These counters will be right near the exit doors. Car rental agencies at the airport include Hertz, Avis, Budget, National, Enterprise, Alamo, Europcar, Fox, U-Save, Payless, Dollar, and Thrifty. To make your travel plans as easy as possible, consider booking your car rental before you arrive at the airport.

  • Can I use my own insurance to cover my car rental at San José del Cabo Los Cabos Airport?

    No. Mexican insurance is required on rental cars. Therefore, when you book a car rental at San José del Cabo Los Cabos Airport, you will have to use the insurance provided by the rental car company. You will be required to buy collision insurance, but you should obtain more coverage than that, just to be on the safe side.

  • Where are the rental vehicles parked and where can I return my rental car?

    Once you have completed all administrative details and collected your keys at the counter for car rental at San José del Cabo Los Cabos Airport, exit the arrivals area to the arrivals sidewalk outside. Here, you will catch a shuttle to your car rental agency. The shuttles are free and tend to operate regularly. The shuttle will take you to your agency location, where you will get your rental car. When it is time to return your San José del Cabo Los Cabos Airport car rental, you will drop it off at the agency location where you picked it up, and you will then catch a free shuttle back to the airport terminal.

  • Which car rental companies will pick you up at Los Cabos Airport?

    Car rental companies that offer shuttle or pick-up services from Los Cabos Airport to off-airport locations include Ace, Alamo, America Car Rental, Avis, Budget, Dollar, Economy Rent a Car, Enterprise Rent-A-Car, Europcar, and E-Z Rent-A-Car.

San José del Cabo Los Cabos Airport car rental reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Alamo

Cleanliness

7.7

Comfort

7.1

Pick-up/Drop-off

7.3

Value for money

5.8

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Calle Julio Pimentel Green Mza

+52 624 146 1900

Monday05:00 - 23:45
Tuesday05:00 - 23:45
Wednesday05:00 - 23:45
Thursday05:00 - 23:45
Friday05:00 - 23:45
Saturday05:00 - 23:45
Sunday05:00 - 23:45
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Reviews

6.0 Okay

Mark, Apr 2024

Full-size

KAYAK
The car was more than adequate; like new. The heist was the extraordinarily expensive insurance; which is an absolute must in all the chaos and corruption of Cabo.

6.0 Okay

Anonymous, Sep 2023

Intermediate

KAYAK
Car was a little old, didn’t even have auto on -off lights.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

$100 mandatory insurance policy they was not disclosed. Alamo took $1,400 out of my account in case of an accident.

10.0 Wonderful

Anonymous, Feb 2021

KAYAK

Pros:

Friendly and helpful, from the airport shuttle driver to the desk and fleet teams.

4.0 Mediocre

Anonymous, Feb 2021

KAYAK

Cons:

Bait and switch. Quoted $185 then got there and all of a suden it’s $405. You guys suck

4.0 Mediocre

Anonymous, Jan 2021

KAYAK

Cons:

Mandatory insurance and other fees took my quoted price from $155.95 to $371.74. That's more than double the price I was told in Kayak. I don't think I'll be back.

1 out of 7

Avis

8.2

Best rated

Cleanliness

9.2

Comfort

8.6

Pick-up/Drop-off

8.4

Value for money

8.2

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Carr Transpeninsular Km 43.5

+52 624 146 0046

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday07:00 - 23:30
Sunday07:00 - 23:30
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Reviews

10.0 Wonderful

Eric, Mar 2021

KAYAK

Pros:

Staff was friendly and helpful.

10.0 Wonderful

Anonymous, Jan 2021

KAYAK

Pros:

Price was good, staff was helpful. Car was clean. Mexico 3rd Party insurance was included. Able to decline CDW with credit card coverage as long as a hold was placed on credit card.

Cons:

Make sure you fill out the paper to mark all dings, dents and scrapes on the car before taking the car.

8.0 Very good

Anonymous, May 2023

Full-size

KAYAK
Paperwork is very slow. Takes awhile to checkin and check out

8.0 Very good

Anonymous, Feb 2023

Economy

KAYAK
All was great, but car died an hour after the pickup. On the other hand they handled it really well. They got to the restaurant we were in about 30min. Drove us to our hotel, and brought the replacement in about 80 min. So not too bad…. We did loose a few hour on the beach on day one though.

10.0 Wonderful

Anonymous, Feb 2023

Intermediate SUV

KAYAK
Friendly staff in AVIS San Jose del Cabo. They always respond to my questions and concerns. I definitely going to rent my car again with these Guys in my next trip to Los Cabos. Thank You all for everything.

6.0 Okay

lauren, Jan 2022

KAYAK
Be warned about their insurance policy! I had to pay quite a lot, additionally, for full coverage that was unexpected. If you book through kayak, make sure you understand their policies before you arrive.

1 out of 2

Priceless

8.0

Very good

Read 1 review

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

10.0

Value for money

8.0

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Puerto Logistico 1A

+52 624 247 1027

Monday04:00 - 20:00
Tuesday04:00 - 20:00
Wednesday04:00 - 20:00
Thursday04:00 - 20:00
Friday04:00 - 20:00
Saturday04:00 - 20:00
Sunday04:00 - 20:00
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Reviews

8.0 Very good

Kate, Apr 2024

Standard SUV

KAYAK
The car itself was a bit hammered. 100,000 plus miles on the vehicle. Performed fine though.

1 out of 1

National

Cleanliness

8.5

Comfort

8.2

Pick-up/Drop-off

8.2

Value for money

7.7

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Ctra Transpeninsularramal 43 5

+52 624 146 5021

Monday05:30 - 23:00
Tuesday05:30 - 23:00
Wednesday05:30 - 23:00
Thursday05:30 - 23:00
Friday05:30 - 23:00
Saturday05:30 - 23:00
Sunday05:30 - 23:00
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Reviews

6.0 Okay

Marika, Sep 2022

KAYAK
We reserved a large, 15-passenger van and were given 2 minivans instead. They said they would call us when a 15-passenger van became available, we never heard back. I also believe we were overcharged based on the pricing we saw online, but didn't have a screenshot or anything else to prove that 2 minivans were going to cost less than 1 large van.

8.0 Very good

Anonymous, Nov 2021

KAYAK
The price was hi insurance more then the car rental it's self

10.0 Wonderful

Anonymous, Sep 2021

KAYAK
Very courteous staff. Return was a breeze and no wait to short shuttle to airport departure gate. Will rent there again.

1.9 Poor

albert, Jul 2021

KAYAK
the actual charges were 4 times what was quoted and the car was a piece of junk. It didn’t hold the amount of luggage it claimed and the handling the car had was terrible, bordering on dangerous.

10.0 Wonderful

steve, Jun 2021

KAYAK

Pros:

Staff has become super efficient. They get us on the road much more quickly.

Cons:

nothing

1 out of 2

Enterprise Rent-A-Car

Cleanliness

7.1

Comfort

7.4

Pick-up/Drop-off

7.1

Value for money

6.8

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Ctra Transpeninsularramal 43.5

+52 624 146 5021

Monday05:30 - 23:00
Tuesday05:30 - 23:00
Wednesday05:30 - 23:00
Thursday05:30 - 23:00
Friday05:30 - 23:00
Saturday05:30 - 23:00
Sunday05:30 - 23:00
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Reviews

1.9 Poor

Brian, Aug 2021

KAYAK
Ripoff. They advertise one price then jacked it up over double on site. Didn’t take the car.

10.0 Wonderful

Anonymous, Jul 2021

KAYAK

Pros:

Friendly staff and very efficient service in picking up and returning the car.

1 out of 1

Payless

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

6.0

One location in San José del Cabo Los Cabos Airport

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Locations in San José del Cabo Los Cabos Airport

Aeropuerto Intl De Los Cabos

+52 624 146 5290

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
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Reviews

6.0 Okay

Anonymous, Nov 2019

KAYAK

Cons:

Long waits to get vehicle. We waited about an hour to get our vehicle and there were only 3 people in front of us. They attempted to charge us for a scratch on the vehicle but we took photos of all the original scratches.

1 out of 1

Sixt

Cleanliness

5.5

Comfort

5.5

Pick-up/Drop-off

5.5

Value for money

5.7

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carretera Transpeninsular

+52 624 172 2304

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday07:00 - 23:30
Sunday07:00 - 23:30

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Reviews

2.0 Poor

Daniel, Sep 2022

KAYAK
They didn't have the car that I reserved and paid for. They wanted to upsell me on a SUV they had. Why do I need to pay more when they didn't have what I reserved? They try playing games by asking for ridiculously priced insurance and deposit.

6.0 Okay

Daniel, Aug 2022

KAYAK
I’ve only been to and seen newer and cleaner Sixt facilities and cars. Cabo location was a disappointment in both categories. I’m guessing Mexico has a different level of standards?…

2.0 Poor

B, May 2021

KAYAK

Cons:

Even though I already had an 11-day reservation and insurance covered by my own personal policy, they tried forcing me to either accept a $2000 deposit taken on my card or scam me into getting their insurance which was twice the amount per day of the rental itself. Given those choices, I refused the rental altogether and made alternate arrangements.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

They charged me much, much more than kayak told me they would.

8.0 Very good

Anonymous, Jan 2023

Passenger van

KAYAK
Car felt old.

6.0 Okay

Zachary, Jan 2023

Economy

KAYAK
They want to charge me for a new tire when Mexico has huge potholes everywhere

Ace

4.8

Cleanliness

6.8

Comfort

5.6

Pick-up/Drop-off

5.6

Value for money

5.6

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carretera Transpeninsular

+52 55 9558 8600

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

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Reviews

2.0 Poor

Anonymous, Jan 2024

Minivan

KAYAK
The car was not available. They were trying to hard sell us larger cars or smaller manual cars for arguably more money.

4.0 Mediocre

Humberto, May 2021

KAYAK

Cons:

I did rent an suv, and when I get there they didn’t have anyone, so I end up getting a compact for the same price.

8.0 Very good

Becki, Feb 2021

KAYAK

Pros:

Drop off was easy and quick. We had a bit of a wait to get our vehicle due to language barriers.

Cons:

We received a car with a crack across the entire windshield - we were nervous the entire time that it was going to increase or cause us problems. Other than that, the car was comfortable and the transaction relatively easy.

8.0 Very good

Aaron, May 2023

Standard

KAYAK
Pickup from the airport was easy. We waited about 5 minutes to the shuttle to take us to the rental office that's outside of the airport. Once at the office, everything went smooth but was a little slow. We weren't in a hurry so it wasn't a problem. If there was urgency we would have been under stress. The vehicle was great and clean. Everyone went smoothly upon return.

2.0 Poor

Anonymous, Feb 2023

Minivan

KAYAK
The didn't have our vehicle and tried to place us in a car that would not accommodate all passengers. They were dishonest in the course of trying to figure out a solution.

Budget

4.7

Cleanliness

6.6

Comfort

5.8

Pick-up/Drop-off

6.8

Value for money

3.8

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carretera Entronque Al Apo

+52 624 146 5564

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

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Reviews

2.0 Poor

Deja, Jul 2024

Standard

KAYAK
Reserved a price and they charged us double

4.0 Mediocre

Anonymous, Jan 2024

Intermediate

KAYAK
I made reservation knowing it was going to be $150 including fees and taxes. We had to extend one more day due to flight cancelation, which added $50. However, other taxes and fees added so I ended up paying $275 somehow?

6.0 Okay

Anonymous, Jan 2021

KAYAK

Pros:

car was comfortable

Cons:

The price of insurance and also upon driving the car, we found it had acceleration problems.

8.0 Very good

Anonymous, Feb 2020

KAYAK

Pros:

Car was clean and everything worked properly.

Cons:

We were offered an upgrade at no cost then when we brought the car back, that information was not entered into the computer so the counter person tied to charge us more until the manager came and remembered that he gave us a free upgrade.

4.8 Mediocre

Anonymous, Nov 2019

KAYAK

Cons:

Insurance is a scam. I have coverage through my credit card however they claimed I needed to present WRITTEN evidence of coverage in Mexico or would have to pay for their insurance. This was never disclosed in advance via reservation or when I called Budget to confirm reservation and any special insurance requirements.

2.0 Poor

J.j., Nov 2019

KAYAK

Cons:

Having the vehicle I reserved. I reserved a SUV and when I arrived at 3:30 they only had 2 vehicles available (compacts) , I refused to accept either one and had to wait and hour for the next suitable vehicle a full size sedan to be returned, fueled and cleaned. Budget and I was lucky that I didn’t slice open the oil pan or dropped the transmission on the rutted and rocky dirt roads to my destination of Cerritos Beach north of Cabo. That office needs more inventory of vehicles with basic safety features like back up camera, blind spot warning or any sensors period not available on even their premium vehicles. Then replace some of the indifferent and drag-*ss employees who contributed to the hour long wait!

MEXRENTACAR

4.7

Cleanliness

6.9

Comfort

6.4

Pick-up/Drop-off

5.5

Value for money

4.5

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Aeropuerto Intl. de Los Cabos

+52 334 170 8243

Opening times not available

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2.0 Poor

Anonymous, Sep 2024

Standard SUV

KAYAK
Reserved a vehicle that would hold 8 people. And when we arrived they were trying to give us a grand Cherokee that only fit 5. They ended up giving us 2 cars to get to our hotel, but the other guy that had to drive was not comfortable driving in Mexico. So we went to the hotel and stayed there. They were supposed to deliver a van later that day after 4. And we after calling and calling they finally brought us a car the following day at around 5pm. So I paid for 3 days. And used the new replacement for a total of 18 hours… still charged me full price, and wanted to charge me for the fuel for the first cars that were driven. When you tell someone you’re going to have something, or tell them you’re going to be somewhere at a certain time then you should do it. I will not be renting with Mex rent a car or using kayak ever again.

2.0 Poor

Tony, Mar 2023

Supplier choice

KAYAK
You are forced to purchase third-party liability insurance as your credit card coverage or your regular insurance policy is not valid in Mexico. We were aware of this coming down and we were prepared to purchase the insurance. However, $500 for third-party liability for 10 days is ridiculous. The neighbour in the condo we were staying pays $300 for the whole year for his liability insurance .

10.0 Wonderful

Anonymous, Aug 2024

Passenger van

KAYAK
Excellent value. Rental experience was smooth. All the agents were friendly, helpful, honest and precise. No hidden fees or pushy up charges. This is my second time renting from this office and will gladly do it again.

2.0 Poor

Anonymous, May 2023

Economy

KAYAK
They were scamming customers. They force you to purchase their insurance for $99-150. I saw them find random things wrong with multiple cars that were being returned — it was almost like they already knew where the damage was. Don’t believe the prices, just go to enterprise or some other reputable company.

2.0 Poor

Rodolfo, Mar 2023

Economy

KAYAK
The rental price is provided in USD, with an exchange rate of 20-30% higher than the official rate. That's not the main issue. But, the fact they make you pay in Mexican pesos with the conversion rate they provide. Is not possible to pay in cash (USD/MXN), nor in the currency of your credit card (USD). Thus, they overcharge you with at least 20% more than the original price announced/agreed. This is an abusive practice, and I would recommend find another place where to rent a car, as there are plenty not doing this.

2.0 Poor

Anonymous, Apr 2022

KAYAK
Read the reviews for MexRentACar. The same thing about the pickup/dropoff reverting to noon happened to the couple in front of me. The insurance per day happened to me. they wanted $28 per day, but I told them I had called and it was $18 dollars per day. So I ended up getting $0 deductible for any damages to the vehicle. Regardless of this, I still took detailed video of all the car, specifically in areas of prior damage. Sure enough, during inspection, they found a "new" scratch. I showed them the video and that was enough to get them off my back. Would NOT recommend MexRentACar. Another this is that I did not know I had booked with Priceline, I thought Kayak was booking agency, it's not.

Routes Car & Truck Rentals

4.4

Cleanliness

4.4

Comfort

4.4

Pick-up/Drop-off

4.6

Value for money

4.2

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Acceso al Aeropuerto M-14C L-05 Col. Las Veredas

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

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Reviews

8.0 Very good

Anonymous, Oct 2024

Intermediate SUV

KAYAK
Wish I had known about international insurance. Otherwise everything went smoothly

2.0 Poor

mehmet can, Apr 2024

Compact SUV

KAYAK
Watch out this company. They are total scam. After booking the car online, I was tried to get charged extra $600 for nonsense insurance. I wasn’t informed by the insurance when I was booking the car. I cancelled my booking and they still charged me. I am taking legal action and I don’t eant anyone getting effected the same scam. Go book it from big companies, it is much more cheaper

4.0 Mediocre

Richard, Mar 2022

KAYAK
We had a mechanical breakdown 70km from the rental location. Checkin was tedious with many forms and contract pages to read if one was fluent in Spanish and had an extra hour, staff was completely unhelpful and said we were “on our own” because we made a short trip on a sand road which was stated not to do, but we didn’t see this disclaimer in the contract. NO NELP AT ALL is what they told us. We managed to have a very helpful local get the car started again some problem in the system which staff of this company said was completely and totally our problem to fix. We did with the local and got back to Cabo after being stranded for 5 hours. Car did not start again and we contacted the agency who again said it was our fault and responsibility. Had another mechanic come to the hotel in the morning and managed to get it started (no promise if it would start again) and drove to airport, leaving car running while filling up the gas, and returned it. Agency stated we would be billed for this repair. Cheap agency that overcharged for insurance, had a car with 64000km, bald tires, damaged interior a/c controls and management with attitude! Strongly suggest NOT USING THIS AGENCY Routes or sister company. We won’t use this again! Very displeased to say the least!!!

2.0 Poor

Anonymous, Dec 2021

KAYAK
They forced me to buy regular Liability Insurance (not SLI) for 20 dollars per day. This is supposed to be included in the car rental price as per car rental regulations in Mexico.You can add SLI if you want more coverage. I initially refused to pay so they would not rent me the car. I went to Budget car rental down the street and they verified the car rental fee includes the basic Liability Insurance as required by law. Of course Budget would rent me a car but at “walk-in” prices which was substantially more than the on-line deal I was supposed to get at Routes. So, I returned to Routes, told them what Budget said and they said I still had to buy Liability Insurance which I had to do. My opinion is Routes is a sham company in business to extort travelers illegally and should be shut down. I will be challenging the MasterCard charge for the car rental. Ken Burger

2.0 Poor

rhonda, Dec 2021

KAYAK
The price quoted is very cheap and states "total cost". However, when you pick up the car you are required to pay over $200 for insurance. The "total cost" should include insurance!

4.0 Mediocre

Anonymous, Nov 2021

KAYAK
Was nobody in the office when we got there, things were pretty unorganized in the office, insurance was very expensive and confusing, car was fine and ran well. In the end they kept our deposit and said they couldn't find it was over $400!

Europcar

Cleanliness

5.9

Comfort

5.0

Pick-up/Drop-off

3.7

Value for money

3.7

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

International Airport

+52 624 123 2283

Opening times not available

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Reviews

2.0 Poor

Anonymous, Dec 2023

Intermediate

KAYAK
Renting a car in Mexico is a rip off. Once you think you have secured a rental fee you get hit with not only one type of insurance coverage BUT 3. So your rental ends up being very expensive. If you have a credit card that can cover your basic needs, IT IS NOT ENOUGH to satisfy the do call coverage. In addition, they send you a letter telling you that because of high demand your vehicle is not available, BUT they a wonderful upgrade for 3 or 4 times as expensive. We ended up renting from a different vendor, and ended up being less expensive and my credit card satisfied the basic coverage. However, we had to sign o declination on all other additional BS.

3.6 Poor

Anonymous, Jan 2020

KAYAK

Pros:

drop off was easy and when shuttle was going late, the guy offered to drive me to terminal, but then the shuttle showed up.

Cons:

1. They forced me to buy the more expensive insurance. They wouldn't rent the car unless I did. Another lady refused and they let her go, so my rental ended up costing 3x. 2. It took forever to get the car because they kept forcing the up-sell, while the family was waiting. It felt like a mafia run rental agency. 3. The car didn't have a front license plate and instead had this big piece of paper pasted to front windshield that obstructed passenger view.

6.8 Okay

Anonymous, Dec 2019

KAYAK

Pros:

OK price

Cons:

Slow check in and out, forced to buy insurance

3.6 Poor

Anonymous, Nov 2019

KAYAK

Cons:

Terrible service! They said it was mandatory to buy their insurance and that my card wasn’t enough. I asked Juan (supervisor) to show me where in their policy it stated this and he went to reach for it but then he said that the paperwork was moved by someone and he couldn’t show me. The folder with all their company policies was right in front of us but he refused to open it and show me. A total scam by these workers there!! I rented with Ace and they didn’t force anything on me 3 days before. Terrible customer service! Never rent here again!

2.0 Poor

Anonymous, May 2024

Intermediate SUV

KAYAK
It was one of the worst experiences I’ve ever had let alone with a rental car company. I travel more than half of the year for work and personal reasons and I’ve never had such a terrible experience with an employee as I did at Europcar Cabo with a man named Eduardo Garcia (had a shaved head and ponytail and the supervisor and he told me that was his name, which I cannot confirm and wouldn’t be surprised if he was lying). He was extremely rude to me and the 3 women I was traveling with from the first experience at pickup where he came out and rudely said move the van now. We said one person is just jumping out and we’ll leave and he said “no you need to move the van right now” His tone and shortness was uncalled for and rude. We moved the van and when we went inside I then dealt with the supervisor (he told me at pickup he was the supervisor and had glasses) who was very friendly. When I returned the car he said “let me do my job and I’m going to check the car. It will take approximately 5 minutes” I said ok He then took over 20 minutes to check the car and pointed out some damage on the car to me. I assured him it was there from previously. He then said “do you have a picture of it though?” I said yes I do. He said “I need to see that picture then to prove it” I asked if they had their own pictures and report of damages and he said “well it’s your responsibility to have pictures of it. Let me do my job.” I asked if he needed to see them now and he rudely without looking at me said “let me do my job.” He took another 5 minutes going through every centimeter of the car then went inside and called out someone who had a blue shirt on from another car rental service. He also came out and then he proceeded to go around the entire car again pointing out all the damage to the other guy. I asked how long it was going to take since it had already been 30 minutes and they told me “sit down and let us do our job” At this point I felt that was unnecessary to speak to anyone in that way and I felt sure the two would not speak to any man in that way. But of course that’s just my feeling. I said I’m fine standing and would like to know when they’re done what they’ve found. They told me “lady just sit down and let us do our job” refusing to tell me how long it would take (I had a flight to catch) and refusing to tell me if in fact there was any damage or if he still needed my pictures. I then went in and asked for the manager / supervisor at which point a man with glasses said he was the supervisor. I explained to him what was going on saying that he was being extremely rude, telling me to sit down, refusing to tell me how long it would take, saying I needed to show him pictures because there’s damage but then not telling me if he did actually need the pictures. At which point he came over and loudly and rudely interrupted me saying very loudly “she’s not letting me do my job. Lady you need to let me do it.” I asked him, yet again please not to call me lady and I didn’t appreciate being told to sit down and being spoken to how he did. And to please let me talk to the supervisor. He then switched into Spanish and started saying to the supervisor I was asking questions and not letting him “do his job”. He didn’t know I spoke Spanish clearly but that is also rude. He laughed at me when I said please don’t call me lady and I don’t think you’d speak to men like this. He then sniggered and when I asked what was funny he just laughed louder. Sexism at its absolute best. The supervisor then cut in and said yeah ok you can make a complaint. Eduardo then presented me with a tablet and said rudely “sign this.” I said what am I signing? The contract For what? For the car rental. I then asked so what did you find? He said “no damage” I said so after 40 minutes of you harassing me about pictures you needed to say, refusing to tell me how long it will be because of my flight and bringing out yet another guy to discuss things with, there’s no damage?! Unbelievable. I said I’m going to file a complaint. They supervisor said to Eduardo in Spanish clearly assuming I didn’t understand “no importa. No pasa nada” don’t worry. Nothing will happen. I said in Spanish “si pasa algo” yes something will happen and walked out. A terrible experience and case of sexism and I will complain to Europcar HQ as well since my partner has a prestige account with Europcar and will also complain.

6.0 Okay

Luis, Aug 2023

Economy

KAYAK
Pickup took a long time. Rental agency charged me $160 for the most basic insurance and said it was mandatory. I paid $23 through Kayak.

U-Save

Cleanliness

4.0

Comfort

3.6

Pick-up/Drop-off

4.0

Value for money

3.3

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

(SJD) Aeropuerto Internacional San Jose Del Cabo

Opening times not available

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Reviews

2.0 Poor

Lucy, Apr 2024

Standard SUV

KAYAK
We booked a car for $140 for 6 days. I checked several times to make sure the car rental was at the airport, not with a shuttle. When we arrived, and finally found an attendant for U-Save amongst the crowd when you exit SJD (Cabo) airport, he indicated we would take a shuttle to the car rental office. We still waited 5-10 minutes for the shuttle. When we finally arrived, they said there were mandatory insurance fees of nearly $60/day, which would bring my total closer to $500–that’s more than triple the price I had reserved with. That was supposed to be the total cost. After much back and forth, they said there’s nothing they could do and that this 3rd party insurance is required in Mexico. We were almost going to agree, about to start the paperwork, then they said they would have to charge $1500 as a deposit for incidentals. This was NOT a hold, this was going to be a charge that they would refund. I’ve rented cars before and I understand a deposit for incidentals. But this amount seemed outrageously high, especially in light of the forced insurance. We decided to skip the car rental altogether and just used taxis/Uber to get around. It cost us much much less, and definitely less headache. I would never ever book with U-Save ever again. And generally be wary of renting a car in Cabo for that matter, as they just try to impose additional costs and triple the anticipated cost.

4.0 Mediocre

Norma, Apr 2024

Intermediate

KAYAK
Didn't have car big enough for my family. For an additional $120 CASH which he pocketed the guy drove us to Avis where we had to wait for a larger automobile which cost more than we were originally quoted for a rental car.

2.0 Poor

Anonymous, Apr 2024

Economy

KAYAK
Total scam. They did not have the car we reserved and then charged us money for transport to another company. I recommend avoiding this company.

2.0 Poor

Anonymous, Aug 2024

Passenger van

KAYAK
They don’t have what we reserve and we get something that you can berly drive we returned the nex day

2.0 Poor

Anonymous, Jan 2023

KAYAK
Did not rent car due to they are scammers. Get you in the door then make you buy extra insurance or you do not get car. Required purchase of extra third party insurance even though the rental details said it was optional. They try to extort you as you must sign all forms saying you agree to everything so they can get away with it. Made the rental more than double what I was quoted. You guys should no longer list them as rental options. Please do something about it. Ken Burger

Economy Rent a Car

Cleanliness

3.9

Comfort

3.7

Pick-up/Drop-off

3.9

Value for money

2.7

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Calle la Esperanza Esq Carretera Federal 1

Opening times not available

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Reviews

6.0 Okay

Anonymous, Jul 2024

Intermediate SUV

KAYAK
When you get there you are blindsided by insurance fees that are 3 or 4 times the cost of the car. By that time it’s too late to change your mind and you have to pay. It’s a terrible practice and this should be more prominent when renting the car.

6.0 Okay

Anonymous, May 2021

KAYAK

Pros:

Ok

Cons:

What’s the hidden fee of $250 insurance you have to pay

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

Ridiculous insurance policy. Super long wait at counter. You have lost me as a customer

2.0 Poor

Luiz Arthur, May 2021

KAYAK

Pros:

The car was OK, had to jump it once because it couldn't stand the radio on and the car was very weak and sounded like it had some transmission problems. But it did it's job, can't expect much from a Renault

Cons:

I made the reservation for $70 for all 5 days, thought it was a great rate. When we got there they said there was a mandatory insurance that jumped the price to OVER $250 for 5 days. Why are we booking at such a low rate and believe that is the TOTAL price as the website says then figure out we need to pay 4x the price at the spot. Then I extended for another 2 days and it was over $120 for the 2 days. Super misleading and that is definitely Kayak's fault for quoting such low rates, I wish they would honor the rate that I was quoted before I made my way to Mexico and got ripped off because I needed a car. Literally everyone was complaining about the huge insurance rates at the store.

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

The ad said the car rental came its insurance but when I got there they charged me 225$ for insurance. Very sneaky

4.0 Mediocre

Christopher, Apr 2021

KAYAK

Pros:

Drop off was easy.

Cons:

The required insurance wasn’t include in the upfront price and the cost was doubled when insurance was added. The car was a piece of junk, including drivers side large crack in the windshield, no power, one tire almost bald.

Firefly

Cleanliness

5.0

Comfort

4.2

Pick-up/Drop-off

4.2

Value for money

2.4

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carr. Transpeninsular Km 43.5

0180 0709 5000

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

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6.0 Okay

Anonymous, Jul 2022

KAYAK
Rate for car was great but where they get you is the insurance! Don’t let them rob you!!

2.0 Poor

Anonymous, Nov 2021

KAYAK
They did not have the car I reserved!!!!

1.9 Poor

Renee, Jun 2021

KAYAK
Never rent from Firefly (aka Hurtz). Our total on pick up was TWICE as much as the price quoted with our reservation, and they call a Nissan Kicks (small cross over model) a full size SUV - barely fit 3 people comfortably. Two thumbs down, don’t be a sucker and rent from Firefly.

2.0 Poor

Gregory, May 2021

KAYAK

Pros:

Nothing - the car reservation wasn’t honored - please contact me as very unhappy as had to spend an additional 200 dollars to find a car last minute. Relied on kayak to deliver but instead got the opposite - a major penalty and lots over an hour looking for a car.

4.0 Mediocre

Anonymous, Apr 2021

KAYAK

Pros:

The staff was friendly and drop off was quick and easy.

Cons:

There needs to be more information for future customers on additional fees NOT mentioned in the advertising when booking a rental car in Mexico. Although my credit card covers collision, it did not cover liability in Mexico. It was not known to me and to other customers to my left and my right at the counter, while I was working on getting the contract worked out. The daily advertised prices are steep and will cut into peoples budget. I understand that I have to play the game, but it is very disappointing that I find this out at the counter and not before.

4.0 Mediocre

Anonymous, Apr 2021

KAYAK

Pros:

The staff was super awesome and friendly, wait time was insanely ridiculous- we waited over three hours from the time we got dropped off by the shuttle until we we drove out. I’ve rented cars in other countries and this one by far one of the slowest processes ever. And remember the price kayak quotes is just for the car-not for everything else they throw in at the counter. My price on kayak was $188 and I ended up paying $572 all said and done. In the end it was kinda worth it all.

Hertz

Cleanliness

4.8

Comfort

4.6

Pick-up/Drop-off

2.8

Value for money

2.6

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carr. Transpeninsular Km 43.5

+52 999 911 8040

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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2.0 Poor

Anonymous, Oct 2024

Standard

KAYAK
At cabo san lucas site, they made up damages and took off the deposit

2.0 Poor

Anonymous, Dec 2021

KAYAK
90minutes waiting for the car. When they brought out the car it was a different make/model than the one they promised me.

2.0 Poor

Anonymous, Dec 2021

KAYAK
Booked 10 months in advance for standard SUV. The offered me a compact SUV for 4 people with luggage, golf clubs etc. NOT. To get larger vehicle had to upgrade . Then their mandatory insurance and taxes are ridiculous! Original rental should have been about $2000 but ended up over $4200. Of course no one else had other vehicles available so force to rent it. NEVER rent from Hertz in Cabo unless you wish to get screwed big time!!!!!!!!!!!!!!

2.0 Poor

Anonymous, Dec 2021

KAYAK
It was a disaster. The car was not the size we reserved and it broke down. They still charged us!!

2.0 Poor

Benjamin, Jan 2021

KAYAK

Pros:

The rates are artificially low as they force you to buy very expensive insurance. Your own insurance is not allowed.

Cons:

Waited in line for almost two hours to get a car. This is not acceptable.

6.0 Okay

BURAK, Feb 2023

Intermediate SUV

KAYAK
The car was dented. Checkout took way too long. Employees were pushy Insurance was way too expensive

America Car Rental

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

4.0

Value for money

2.0

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Cerro de los Cabos # 3513 MZ.60 LT.01

+52 624 146 5543

Opening times not available

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2.0 Poor

Anonymous, Aug 2024

Compact

KAYAK
The process was confusing The rental was for 3 days I purchased the reservation and car collison insurance. When I got to los cabos there was a van that drove us to the rental that was nice. When we got to the rental place they were asking us to purchase more insurance through them or else we couldn't get the car. It was between $3000-1000 USD for the deposit plus a fee of 200-90 USD Something like that. I may not understand rentals in mexico but I'm more accustomed to a couple hundred not thousands I didnt want to deposit that kind of money so I decided to not take the rental.

2.0 Poor

Anonymous, Mar 2024

Economy

KAYAK
There was no one at the counter to get the car. I had to rent a vehicle from Avis instead. Very disappointed

2.0 Poor

Anonymous, Apr 2024

Passenger van

KAYAK
They forced us to pay for their ridiculously expensive insurance when we arrived. The van they rented us barely even ran. Every check engine light was on. It was missing knobs and levers inside. Then they tried to tell us it was worth $20,000 and we would be on the hook for that amount if something happened to it and it was "our fault". We all know what that means in Mexico. Stay clear of these guys.

Dollar

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carr, Transpeninsular Km 43.5

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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2.0 Poor

Rosalyn, May 2021

KAYAK

Pros:

Nothing!

Cons:

Not given someone else our reservation since we were not there on time. My SUV was given away to someone else because we did not get there at 12:00pm. Our copilot had a family emergency he Of course had to leave and we were held back for two hours. Needless to say I brought all my family (6 people) and the lady said, “Your car was given to someone else because you weren’t here by 12:00pm. Sorry.” And they did not accommodate us to anything else because they were out of SUV’s. She also said since I reserved it but didn’t pay for it they gave it away. I was so upset. Moral of the story being extra cash because we had to pay triple of what I had reserved my car or just pay the reservation online.

2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

Shuttle brought us to the rental car area with 10-15 companies all located in a complex. No one was at Dollar. We walked around for a bit and the office was closed, no cars around. We ended up having to go with a random company nearby and paying much more.

Cons:

Shuttle brought us to the rental car area with 10-15 companies all located in a complex. No one was at Dollar. We walked around for a bit and the office was closed, no cars around. We ended up having to go with a random company nearby and paying much more.

2.0 Poor

Anonymous, Jan 2022

KAYAK
The rental car company didn’t honor my reservation as they ran out of cars and were only honoring pre paid reservations, so knead extremely dissatisfied with this whole experience.

Thrifty

Cleanliness

3.0

Comfort

2.5

Pick-up/Drop-off

2.7

Value for money

2.0

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carr, Transpeninsular Km 43.5

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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2.0 Poor

Lynne, May 2021

KAYAK

Pros:

Long wait, over charged, wrong vehicle

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

Worst experience ever. They did not have any vans that I reserved. They had no cars that would accommodate luggage. Why did I bother reserving when nothing was available. Told us to talk to the guy/company next to him that he was talking to before we walked up. They could accommodate us for more than 3 times my reserved price. Thrifty could care less. They need to be removed as an option. We had to then find transportation to the hotel. I will not use Kayak again.

2.0 Poor

V, Apr 2021

KAYAK

Pros:

There is a reason this shows up as the cheapest rate when you search via the internet. What they don't mention is the required mexican tax liabilty insurance that for us was DOUBLE the car rental rate. Everyone at Thrifty rental was furious in line at this hidden fee. Staff was rude, lines were long. Myself, husband and four kids had to wait over an hour for a DIRTY car that was way smaller than what I reserved. Never again.

Cons:

Honest upfront pricing!

2.0 Poor

Anonymous, Jan 2021

KAYAK

Cons:

staff was very rude, tried to overcharge me multiple times (added more days, insurance I didn't need, etc.). Overall, it was a terrible experience and the price charged for the rental pales in comparison to the other hidden fees that are added on once you arrive. I will never be using this service again

2.4 Poor

Anonymous, Dec 2019

KAYAK

Pros:

NO

Cons:

Didn’t have SUV I reserved and then way over charged me for a small Honda. Then when I turned the car in they tacked on additional fees. Service personnel were rude and intractable. I had plane to catch and had to pay the additional fees

2.0 Poor

Anonymous, Nov 2021

KAYAK
Arrived wuth reservation in hand I was told there was no vans or cars. They had a guy from hertz trying to get me to get a car for 250 dollars a day. It was all very shady will never use thriffty again.

Mas By Mex

8.0

Very good

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

8.0

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Aeropuerto de Los Cabos

+52 33 4170 8243

Opening times not available

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keddy by Europcar

2.0

Poor

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

4.0

Value for money

2.0

2 locations in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

International Airport- Col.San Jose Del Cabo

+52 624 123 2283

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday07:00 - 23:30
Sunday07:00 - 23:30

Los Cabos Airport, Carr. Transpeninsular Km 43.5, San José del Cabo, B.C.S.

+52 624 123 2283

Opening times not available

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Fox

6.0

Okay

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Los Cabos International Airport

011 52 624 146 5055

Opening times not available

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NU Car

3.4

Poor

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Cerro de los Cabos # 3513 Mza.60 lote 01 Colonia Las Veredas

+52 998 253 6110

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Advantage

2.6

Poor

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

San Jose del Cabo Int`l AP - Europcar Col. San Jose del Cabo

+52 297 583 0200

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

No reviews available

NextCar

2.5

Poor

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

1a Puerto Logistico

Opening times not available

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Localiza

2.0

Poor

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Lote 02 Mza 07 Col. Veredas, ., Las Veredas

+52 55 8880 8064

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

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Global Rent A Car

6.0

Okay

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

2 Carretera Transpeninsular Km43.5

Opening times not available

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FlexWays

4.9

Mediocre

2 locations in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carretera Transpeninsular Km 43, Puerto Logistico, N2, L7 San Jo

+54 9 11 5259 9877

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Los Cabos International Airport

+54 9 11 5259 9877

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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CarWiz

3.5

Poor

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Mza 7a Lote 27 , Las Veredas, San Jose Del Cabo

+52 624 146 1033

Opening times not available

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Sunnycars

No score available yet

2 locations in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Calle Julio Pimentel Green Mza 14c Lo 1 Y2

Opening times not available

San Jose del Cabo Airport

Opening times not available

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City Car Rental

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Carretera Transpeninsular Km 43.5

+52 998 980 0608

Opening times not available

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Deal Mobility Rent a Car

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Edificio 2 local número 7A, ,Puerto Logístico, Aeropuerto Internacional de Los Cabos, en el Estado de Baja California Sur CP.

+52 624 146 5470

Opening times not available

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Final Rentals

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

San Jose del Cabo Airport, San Jose del Cabo, Mexico

+52 624 146 5543

Opening times not available

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Fox Autorent

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

San Jose Cabo Airport Los Cabos SJD

Opening times not available

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MAS

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

Aeropuerto Internacional Los Cabos San Jose del Cabo BCS

+52 33 4170 8243

Opening times not available

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Shouqi

No score available yet

One location in San José del Cabo Los Cabos Airport

Locations in San José del Cabo Los Cabos Airport

International Airport

+86 10 6064 1387

Opening times not available

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202 travelers who rented a car in San José del Cabo Los Cabos Airport gave the car agency they used an average rating of 4.1

Car rental locations at San José del Cabo Los Cabos Airport

Good to know

Most popular car type

Compact

Everything you need to know for your car rental at San José del Cabo Los Cabos Airport

Car rental at airports serving San José del Cabo