SY
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Good to know
Low season | March |
|---|---|
High season | April |
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Sun Country Air customer reviews
7.0
Based on 386 verified guest reviews
7.3Boarding
6.7Comfort
7.8Crew
6.0Entertainment
5.9Food
Pros +
- "Seats were good, leg room ok." (in 35 reviews)
- The flight got me to MCO on time and was very inexpensive (in 171 reviews)
Cons -
- Accommodation for my flight being over two hours late. (in 86 reviews)
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Flight was delayed in phoenix by 1 hour. When Kenny got to minneapolis st paul, Kenny missed his connecting flight to Duluth on Sun country air. Sun country customer service did nothing to help Kenny get home to Duluth. We will not fly with sun country ever again.
Flight was delayed in phoenix by 1 hour. When Kenny got to minneapolis st paul, Kenny missed his connecting flight to Duluth on Sun country air. Sun country customer service did nothing to help Kenny get home to Duluth. We will not fly with sun country ever again.
When we landed in Minneapolis from Providence, the ground crew was unable to move the jet bridge to meet our plane because the wheels were frozen. We waited patiently on the plane for about 45 minutes while they tried to solve this problem. It was mind boggling that this would not be more quickly resolved, or anticipated, in a place where sever winter weather is the norm. We stressed about meeting our connecting flight to Portland, which we assumed would be our only option for that day. Fortunately, when we finally raced from our gate to the next one, that Sun Country flight had been delayed so we didn't miss it. We decided not to take anything but direct flights from now on, no matter how much cheaper.
No line to check my bag. Reasonable overweight fee. When the connection was late due to weather, the gate agent opened the door and let me on the second flight. The plane waited for my luggage transfer. My bag arrived on time at my final destination:)
I had paid for a seat assignment at the time of reservation but when I checked in the night before it wasn’t there. Had to purchase another seat.
So unprofessional. They changed my connecting flight to a time that made it literally impossible to make the flight with no way to contact them or reject the changes. When I missed the flight as expected, there was no one to be found at their ticketing counter and the phone support put me on hold for an indefinite time. Since they didn't have another flight that day, all sun country air personell had left the airport (this was at 7pm) and my only options were to get a hotel for the night and come back the next afternoon to hopefully get rescheduled or buy a flight with another airline.
Flight was good seating was cramped
I purchased an aisle seat but was put in the middle seat surrounded by families with small sick children (3). That can happen anytime and I was prepared. The ticket agent questioned why I hadn’t paid for my luggage and had to explain that 2 pieces were included with my ticket. I hate that nickel and diming attitude. Please inform your staff better.
I know the airline has been open for 40 years and the flight crew looked just as old. The flight attendants were not friendly and rude. They should think of retiring this crew.
The crew was friendly, but I only got a drink, no food.
Sun Country Air flight status
Fri 1/24
Sun Country Air route map - Which destinations does Sun Country Air fly to?
Find out which destinations you can fly to direct with Sun Country Air by entering your departure airport. If you want to know if Sun Country Air flies a certain route, enter both the departure and destination airport before hitting search.Fri 1/24
All Sun Country Air flight routes
| Flight # | Departure Airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 573 | Minneapolis (MSP) | Cancún (CUN) | 4h 20m | • | • | • | • | • | • | • |
| 536 | Puerto Vallarta (PVR) | Minneapolis (MSP) | 4h 1m | • | • | • | ||||
| 761 | Minneapolis (MSP) | San Juan (SJU) | 5h 14m | • | • | • | • | • | ||
| 762 | San Juan (SJU) | Minneapolis (MSP) | 5h 59m | • | • | • | • | • | ||
| 535 | Minneapolis (MSP) | Puerto Vallarta (PVR) | 4h 34m | • | • | • | ||||
| 574 | Cancún (CUN) | Minneapolis (MSP) | 4h 12m | • | • | • | • | • | • | |
| 415 | Minneapolis (MSP) | Miami (MIA) | 3h 45m | • | • | • | • | • | ||
| 528 | Cozumel (CZM) | Minneapolis (MSP) | 4h 6m | • | • | |||||
| 527 | Minneapolis (MSP) | Cozumel (CZM) | 4h 17m | • | • | |||||
| 213 | Minneapolis (MSP) | Tampa (TPA) | 3h 22m | • | • | |||||
| 555 | Milwaukee (MKE) | Cancún (CUN) | 4h 11m | • | • | • | • | • | ||
| 556 | Cancún (CUN) | Milwaukee (MKE) | 3h 51m | • | • | • | • | |||
| 567 | Minneapolis (MSP) | New York (JFK) | 2h 55m | • | • | • | • | |||
| 101 | Minneapolis (MSP) | Las Vegas (LAS) | 3h 40m | • | • | • | ||||
| 621 | Minneapolis (MSP) | Harlingen (HRL) | 3h 33m | • | • | • | • | |||
| 622 | Harlingen (HRL) | Minneapolis (MSP) | 3h 3m | • | • | • | • | |||
| 416 | Miami (MIA) | Minneapolis (MSP) | 3h 58m | • | • | • | ||||
| 617 | Minneapolis (MSP) | Palm Springs (PSP) | 3h 44m | • | • | • | ||||
| 618 | Palm Springs (PSP) | Minneapolis (MSP) | 3h 17m | • | • | • | ||||
| 568 | New York (JFK) | Minneapolis (MSP) | 3h 3m | • | • | • | ||||
| 423 | Minneapolis (MSP) | Los Angeles (LAX) | 4h 5m | • | • | |||||
| 424 | Los Angeles (LAX) | Minneapolis (MSP) | 3h 33m | • | • | |||||
| 601 | Minneapolis (MSP) | Phoenix (PHX) | 3h 39m | • | ||||||
| 102 | Las Vegas (LAS) | Minneapolis (MSP) | 3h 9m | • | ||||||
| 602 | Phoenix (PHX) | Minneapolis (MSP) | 3h 6m | • | ||||||
| 157 | Madison (MSN) | Fort Myers (RSW) | 3h 3m | • | • | |||||
| 530 | Ixtapa (ZIH) | Minneapolis (MSP) | 4h 18m | • | ||||||
| 746 | Punta Cana (PUJ) | Minneapolis (MSP) | 5h 48m | • | • | |||||
| 594 | Mazatlán (MZT) | Minneapolis (MSP) | 3h 47m | • | ||||||
| 529 | Minneapolis (MSP) | Ixtapa (ZIH) | 4h 49m | • | ||||||
| 745 | Minneapolis (MSP) | Punta Cana (PUJ) | 5h 12m | • | • | |||||
| 593 | Minneapolis (MSP) | Mazatlán (MZT) | 4h 23m | • | ||||||
| 343 | Minneapolis (MSP) | Orlando (MCO) | 3h 20m | • | ||||||
| 214 | Tampa (TPA) | Minneapolis (MSP) | 3h 27m | • | ||||||
| 344 | Orlando (MCO) | Minneapolis (MSP) | 3h 38m | • | ||||||
| 407 | Minneapolis (MSP) | San Diego (SAN) | 3h 54m | • | ||||||
| 657 | Minneapolis (MSP) | Denver (DEN) | 2h 9m | • | • |
Top airports served by Sun Country Air
- Minneapolis St Paul Airport (MSP)
- Cancun Airport (CUN)
- Las Vegas Harry Reid Intl Airport (LAS)
- Fort Myers SW Florida Intl Airport (RSW)
- Dallas/Fort Worth Airport (DFW)
- Los Angeles Airport (LAX)
- Orlando Airport (MCO)
- Phoenix Sky Harbor Intl Airport (PHX)
- Seattle/Tacoma Intl Airport (SEA)
- San Francisco Airport (SFO)
- Milwaukee-Mitchell Airport (MKE)
- Punta Cana Airport (PUJ)
- Tampa Airport (TPA)
- Boston Logan Intl Airport (BOS)
- Denver Intl Airport (DEN)
Sun Country Air contact information
- SYIATA Code
- +1 651 905 2737Call
- suncountry.comVisit
Sun Country Air information
| IATA Code | SY |
|---|---|
| Routes | 215 |
| Top route | Orlando Airport to Minneapolis |
| Airports served | 97 |
| Top airport | Minneapolis St Paul |
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