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The food & entertainment really stood out in terms of quality. The nasi goreng & chicken satay were absolutely delicious. It’s great that KLM feature international cuisine.

Transavia flight. Couldn't select seat or anything prior to flight. No connection with klm systems. Seats are very crammed. Extremely no frills.

Seats were nice and comfy. Crew was polite and attentive. Business class is awesome and worth the money.

Flight left a few minutes late, but that's it. I wish the seats could be wider and recline more.

Overall a very pleasant flight. No significant issues on either flight. Amsterdam airport is very convenient for connecting

The IFE was quite old, but it worked fine and the content was good. The cabin crew were excellent and the food was as also very good

It’s chaotic at the bus stop outside of the airport because of the Uber meeting point. You need to be alert and look for the KLM bus which is not branded or labeled. Incorrect information was provided to go to gate 28, when in fact the bus was at gate 27. On the plus side the bus left early and arrived early to Ottawa.

Great flight because I upgraded to Premium Comfort. Made a huge difference in the experience.

The baggage service at Malpensa was the worst ever. We wanted for over an hour without any information, they broke my suitcase, and the services of the local luggage services company was below any usual services level of a KLM partner.

The flight was great, the only reason for middle scores on entertainment and food is that it was a short flight so not included (but snacks were served including alcoholic beverages free of charge). I would definitely recommend KLM.

Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining

There was not enough food for everybody. Some dishes were missing.

Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.

There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.

Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible

Moved seats, didn't accommodate requests to change seats even though other seats were available.

Do I need to repeat my complaints about my lost carry on bag?

Good staff, good intent, decent entertainment. More seat space would always be of benefit

For a short flight, Qatar Airways offers very good onboard service.

From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung

Economy seats are better than most other international airlines. Crew is nice, food is halal and pretty good. Seatback tv selection is ok, not great. Wifi is poor and crazy expensive, "free" messaging lasts 15 minutes and capped at 3mb, full flight plans are $50 USD and still very tightly data capped.

Food was bad, boarding experience especially at Jeddah was extremely chaotic. Flights were very uncomfortable with Meals at odd times

Make all food options available, than running out even before mid way through the service

Make the food options available, than running out even before mid way through the service.

Very old airplane with old and seat for business class

Riyadh to Dhaka was disaster! Passengers were standing the whole flight blocking ways for using restrooms. Bathrooms were extremely dirty. Food quality was very poor. Overall Riyadh to Dhaka was extremely poor and bad experience.

There is issue with first name and every thing is correct, and they did not onboard, it was really bad experience I recommend not to buy ticket and support team is very poor ever though online support is very bad

Plane is very old and not the same seating as online No per seat entertainment The large shared tv wasn’t working Didn’t provide headphones No announcements of departures or arrival from captain or crew

The staff were courteous. The best part is that this airlines has a place designated for prayer. As a Muslim it’s very important for me to be able to pray and the airlines facilitated this for me and others who were on the flight. The other great aspect of this travel is there was no alcohol served. I love this airlines

The entertainment system on my seat didn’t work for the whole length of the flight, staff was not helpful. Horrible experience. Its so hard to go through a flight from LA to jeddah with no movies.

This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.

Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.

Good. The food was very bad. Except for the chicken rice, rest of the dish went to trash.

The flight was delayed which cause me to miss my connecting flight in AbuDhsbi airport.

I did not have a good experience in both flights of Etihad. First of all, when I was booking the flight, there were two options. The first option was a cheaper flight with longer layover (9 hrs), or a more expensive flight with shorter layover (2 hrs). I booked the expensive flight with shorter layover because I wanted a more comfortable trip. A few days before the trip, Etihad informed me that the departure time of my first flight will change 7 hours earlier, leading to an 9 hour layover, without giving me another option nor reimbursing me for the extra cost. They didn’t even send me an apologetic email for this change. Regarding the flight experience, I would rate it as mediocre. This is mostly because the pilots of both flights did their best to give us the worst approach to airports that I have ever experienced. In the case of the first flight they had to aboard the landing and took off again right before touching the landing strip. The captain said that it was due to wind conditions but the second time the pilot followed the same direction as the first time to land the plane.

Etihad flight sector is a local . .give the same quality upto destination

Long way to improve. Toilets not working. Bad handling when flight was canceled

Lovely crew - comfortable journey despite it being an older plane.

The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.

The staff was very nice and polite but it was very very hot and no ways to have some fresh air. It would be nice to have more time to sleep since it was a night flight

We were disappointed not to be able to buy out preferred seat from date of my original booking, which was about 40 days before the trip. When we arrived in Hannover on the Oct 10 I tried every day and the weed site said I have to wait until ck in, did that and still was not able to. Get to the airport and out seats were separate from each other. The crew was able to get seats together, was not the most comfortable. Don’t understand why this happened.

Did not fly to Houston as original flight was cancelled.

Loved flying with this airline. Professional, courteous staff who did everything possible to make the long flight comfortable!

Lufthansa employees they has to work more with the customers and they delayed the flight for two hours every 20 minutes every 20 minutes every 20 minutes every 20 minutes

Missed our flight to London and we were put on coach seats to Munich.

Seats were terribly uncomfortable! Couldn’t sleep! I paid for good seats when scheduled with Lufthansa, got crappy mid-section seats on Air Canada!

No refreshments apart from a bottle of water. No pillows. No entertainment. Flight delayed by 52 minutes.

The seats are much too narrow and the arm rests are hard and awkwardly high, resulting in shoulder cramps. I am an average sized person ( definitely not overweight). The seats are a similar size to car seats with the added discomfort of incorporating hard plastic arm rests, that force average height individuals (I'm 5 ft 7 (f)) to hold their arms uncomfortably for several hours. The seats are much too close to the ones in front and behind making it extremely difficult to allow fellow passengers to get out, especially when the seat in front is declined. The leg room also necessitates knees banging into passengers backs for the entire flight. This used to be a quality airline who now offer mediocre service for premium cost, coupled with charging exorbitant prices for basic needs, like a seat, or luggage. Blatant and unabashed gouging of clients.

Everything could be better. The plain was in Orlando for 3 hours prior to boarding. After boarding all the passengers they found out that plane has a mechanical problem. After an hour the problem was solved, the pilot comes on and states, (We have to go back to the gate and take on more fuel!) Are you kidding me???? Who they have for pilots, Boy scouts?? I barely made my connecting flight to Vienna, but my suitcase did not. I'm still waiting for it, in Gyor, Hungary. Am I having fun yet?? Other passenger were in the same binned. I travelled all over the world both for business and pleasure with all types of airlines. By far of all the carriers I travelled with, Discover is the worst. I'm contemplating to bight the bullet and go back to the US with a different carrier. For International flights, the seats are made for little people. The person in front of me had his seat reclined the whole way, I felt like he was sitting in my lap. For closing, I would not let my dog travel with Discover, yet alone recommend it to an other person. Does it sound like I'm frustrated, Think about having to travel back to the US with them. I'm sure I'll not hear back from you, because nobody wants to hear about bad news, but with all the hype Discover puts out there about their services, nothing could be further from the truth. Joseph A. Nagy

Another 35 min delay landing No apology no communication or acknowledgment about this