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Pretty standard for long haul international flying. Food was fine, tv/movie selection was great, wifi did not work at all, crew was pleasant enough.

My checked bag did not get loaded on the aircraft in Istanbul. Other than that, the flight was smooth, on time and the crew was friendly, efficient, and professional.

Boarding at Istanbul airport is pretty good. The seats on the A319 are easily the smallest and tightest I’ve ever flown. I’m 1,82m and knees firmly against seat in front of me, as upright in seat as I could get. Very uncomfortable

Not sure how they are rated best airline in Europe. If they are the best; then I worry about the overall airline standards of European airlines. Seats were very uncomfortable and almost closer to budget airlines in terms of comfort. A sore bottom after a long haul flight ruins your holiday at the start. Check in process was okay. Staff/crew was good - interactions ranged from pleasant to borderline rude (depending on the particular individual).

Check-in was a mess, transfer flights were sepersted so no one could sit with their company. Some tickets were closed to online check-in without notice hand luggage allowances were not checked so oberhead bins were already full halfway through boarding.

Was not good experience going to Houston from Istanbul, had to wait about an hour and a half to just takeoff. Disappointed in that part.

Amazing, great airlines to go in business class. Hospitality is amazing. Food is great and lounge in Istanbul is at another level.

Food was horrible and not suitable the world famous Turkish cuisine and hospitality.

They cancelled my seats and demanded full payment to rebook.

Flight crew was very nice and we had a direct flight, which was great. My seat was very cramped, despite paying for the seats. The food was terrible and the check in process was a bit chaotic.

Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe

Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh

The crew were outstandingly kind and cheerful. We carried our cat and they offered help.

Late departure. No announcements. Boarding was a disaster. Some kind of technical issue scanning boarding passes.

Pegasus is a very efficient airline. Passengers, however are sometimes unruly. Getting up right after take off. Getting up right when we land and before getting to the gate. Switching seats to the front so she can get a better seat. It is unfair for those that actually paid for seats. Flight attendants seem to not enforce it. One or two bad actors ruins it. Overall, the airline is great.

Pegasus is not a very comfortable airline. They’re not in any way hospitable

It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality

All good but air not give the pasing er any food even glase of water

Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.

I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁

I was charged for one of my luggage twice, when I was not supposed to be charged for it

The seats were extremely uncomfortable. I spent €25 on internet and never gained access to it. A flight attendant told me she would file a complaint/report on my behalf but it put me in a very difficult situation.

Flight crew was among the best I’ve ever seen

They don't really offer snacks or water as much. but it was perfect.

Seats are too close together, there is not enough legroom. Food was pretty bad. TV didn’t work for more than half the flight which was annoying. Crew was annoyed that I complained about the TV they shut down the system and it restarted but then froze again. Asked them again but they were annoyed only to shut it down again it worked for two hours then froze again.

Plane was delayed about an hour but nice crew and service

Terrible consideration when it comes to connecting flights. We were given 50 minutes to deplane, get through costumes, get through security check. For someone with a heart condition, running miles through the airport was not the best way

I liked that the chairs don't go back too far. I did not like the entertainment system, which was really terrible by industry standards. The crew were unpleasant. The main meal was terrible, the morning meal was quite good.

The flight was delayed, missed my connecting flight. Also missing one bag and no one can help me. The bag arrived the day after and the airport can't locate the bag.

Food was tasteless, service pretty bad (no water offered after dinner throughout the night); seats were narrow and tight, with very little legroom.