The real bathroom smelled horrible and it smelled in the real of the plane..
Staff very helpful. Seat comfortable. Food generous and pretty good.
Seats did not have enough legroom. Reclined seat in front meant very little room to move. Tablet for movies was difficult to tap on. Food was excellent. Staff excellent.
They don't really offer snacks or water as much. but it was perfect.
Upgraded to business class and it was worth every dollar! The connection in Denver was way too tight time wise and going through customs there plus re-visiting security screen again caused me to miss my connecting flight. KAYAK should not allow that tight of connection on international flights.
No assistance as requested. Very late take off. Very hard landing And again , no assistance after landing
Be on time. Constant delays, missed connections. No excuses. Weather was not an issue
My seat was upgraded to premium economy, food was good and cabin crew was nice.
They delayed the flight multiple times, canceled, and then did not rebook or reserve hotel rooms
I liked that the chairs don't go back too far. I did not like the entertainment system, which was really terrible by industry standards. The crew were unpleasant. The main meal was terrible, the morning meal was quite good.
