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It was just like any other budget airline in India—nothing extraordinary. The check-in at CCU was surprisingly smooth and effortless, as expected after online check-in. But BOM? They had me join the regular check-in queue, while six Bag-Drop counters were busy doing the same thing. Makes you wonder how Vistara plans to promote web check-in if passengers end up in line anyway.

Flight was delayed more than 18 hours, checked in bag damaged, no accountability from vistara ground staff. Worst experience. Shall compensate all the charges with double Ticket refund

The flight was an hour late. There were no gate announcements or displays. After getting on the plane, there was a further delay without any explanation.

The flight was on time. I upgraded to Premium Economy and it was comfortable. The food was very good. Staff were courteous.

Flight was delayed but no announcements were made. Till the boarding it was still showing original schedule time at the monitor and also on your mobile app. It left the gate half hour later than scheduled.

It’s really very nice experience with very nice behaviour respected crews n all Vistara members thankyou so much Vistara to give us humble hospitality

My wife with 5 month son were traveling. No proper support was provided for luggage handling. Although it was requested in prior. My wife sole manage everything and was not as expected.

This was an old 320 without a screen or USB charging port even in the business class. The food could have been better.

a real good flying experince. Everything was excellent right from check-in to baggage collection at destination.

Food is tasting bad, and it is a fusion but not authentic.

There was not enough food for everybody. Some dishes were missing.

Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.

There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.

Good staff, good intent, decent entertainment. More seat space would always be of benefit

More facilities to transport to the gates......felt too much walking distance

For a short flight, Qatar Airways offers very good onboard service.

Qatar airways from Doha to guangzhau was excellent big bird Boeing 777 more room and smoothly flight, I Love it

Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.

Not good. Expected a lot more as far as excellence.

It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.

Food was bad, boarding experience especially at Jeddah was extremely chaotic. Flights were very uncomfortable with Meals at odd times

Make all food options available, than running out even before mid way through the service

Make the food options available, than running out even before mid way through the service.

Very old airplane with old and seat for business class

Riyadh to Dhaka was disaster! Passengers were standing the whole flight blocking ways for using restrooms. Bathrooms were extremely dirty. Food quality was very poor. Overall Riyadh to Dhaka was extremely poor and bad experience.

Plane is very old and not the same seating as online No per seat entertainment The large shared tv wasn’t working Didn’t provide headphones No announcements of departures or arrival from captain or crew

The staff were courteous. The best part is that this airlines has a place designated for prayer. As a Muslim it’s very important for me to be able to pray and the airlines facilitated this for me and others who were on the flight. The other great aspect of this travel is there was no alcohol served. I love this airlines

The entertainment system on my seat didn’t work for the whole length of the flight, staff was not helpful. Horrible experience. Its so hard to go through a flight from LA to jeddah with no movies.

The plane was bad, a lot of pressure in the cabin, I was in pain and my ear drums almost popped

This booking was as a result of stolen identity and hacking my debit account. I reported it to my bank. The thief tried to book two flights, maybe more. Hopefully, Kayak will be able to block fraudulent bookings and charges better in the future.

we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!

This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.

In never flown this flight, because my flight coning from Barcelona was delayed.

Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.

Etihad flight sector is a local . .give the same quality upto destination

Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.

It has been a couple of years since I flew with Etihad last, after having a unpleasant experience with them coming out of the pandemic. I can say that the experience has uplifted, but I can’t really rate the service. At Barcelona airport the service was great, with their dedicated Etihad staff very helpful. The onboard experience wasn’t great, not very personalised and it really makes sense why Etihad doesn’t feature in the top 10 2023 Skytrax awards. The crew just seemed to be inattentive and almost absent from the cabin. I felt that I had to keep getting their attention. Even after I’d finished my meal, an hour went by before I had to call them to clear the tray/plate etc.

Crew were very polite and quicker in service. Excellent cooling, comfortable seats and tasty food served

The staff was very nice and polite but it was very very hot and no ways to have some fresh air. It would be nice to have more time to sleep since it was a night flight

My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.