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It was just like any other budget airline in India—nothing extraordinary. The check-in at CCU was surprisingly smooth and effortless, as expected after online check-in. But BOM? They had me join the regular check-in queue, while six Bag-Drop counters were busy doing the same thing. Makes you wonder how Vistara plans to promote web check-in if passengers end up in line anyway.

Flight was delayed more than 18 hours, checked in bag damaged, no accountability from vistara ground staff. Worst experience. Shall compensate all the charges with double Ticket refund

The flight was an hour late. There were no gate announcements or displays. After getting on the plane, there was a further delay without any explanation.

The flight was on time. I upgraded to Premium Economy and it was comfortable. The food was very good. Staff were courteous.

Flight was delayed but no announcements were made. Till the boarding it was still showing original schedule time at the monitor and also on your mobile app. It left the gate half hour later than scheduled.

It’s really very nice experience with very nice behaviour respected crews n all Vistara members thankyou so much Vistara to give us humble hospitality

My wife with 5 month son were traveling. No proper support was provided for luggage handling. Although it was requested in prior. My wife sole manage everything and was not as expected.

This was an old 320 without a screen or USB charging port even in the business class. The food could have been better.

a real good flying experince. Everything was excellent right from check-in to baggage collection at destination.

Food is tasting bad, and it is a fusion but not authentic.

riding in first class, you don't expect every time you order your dinner or breakfast that the first thing the stewardess says is Let me see if we have any left. Also, the food selection was not great: 3 of 4 entrees had mushrooms and I dont eat mushrooms, the 4th item was 'let me see if we have any left' and this was within 30 mins of entering the flight! Same experience level, it didn't feel first class this round.

Do not overbook flights and kick out confirmed ticketed passengers :-(

The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.

I had first class service from them. A little late taking off, but no major problem

For a short flight, Qatar Airways offers very good onboard service.

The made us waiting and held our passports and boarding pass making us miss our flights

Not impressed. Only allowed one carry on on such a long flight.

The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.

The crew was fantastic and the over flight was perfect as well.

They shld improve and provide a lunch or dinner in an international leg

Food was bad, boarding experience especially at Jeddah was extremely chaotic. Flights were very uncomfortable with Meals at odd times

Make all food options available, than running out even before mid way through the service

Make the food options available, than running out even before mid way through the service.

Very old airplane with old and seat for business class

Riyadh to Dhaka was disaster! Passengers were standing the whole flight blocking ways for using restrooms. Bathrooms were extremely dirty. Food quality was very poor. Overall Riyadh to Dhaka was extremely poor and bad experience.

There is issue with first name and every thing is correct, and they did not onboard, it was really bad experience I recommend not to buy ticket and support team is very poor ever though online support is very bad

Plane is very old and not the same seating as online No per seat entertainment The large shared tv wasn’t working Didn’t provide headphones No announcements of departures or arrival from captain or crew

The staff were courteous. The best part is that this airlines has a place designated for prayer. As a Muslim it’s very important for me to be able to pray and the airlines facilitated this for me and others who were on the flight. The other great aspect of this travel is there was no alcohol served. I love this airlines

The entertainment system on my seat didn’t work for the whole length of the flight, staff was not helpful. Horrible experience. Its so hard to go through a flight from LA to jeddah with no movies.

The plane was bad, a lot of pressure in the cabin, I was in pain and my ear drums almost popped

we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!

Likes: on time departure, new plane Didn’t like:very poor quality food, very limited entertainment.no amenity kit etc.

The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that

This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.

Good. The food was very bad. Except for the chicken rice, rest of the dish went to trash.

The flight was delayed which cause me to miss my connecting flight in AbuDhsbi airport.

Etihad flight sector is a local . .give the same quality upto destination

Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.

The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.

1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.