Book Enterprise Rent-A-Car car rentals in Fresno

Reviews for Enterprise Rent-A-Car in Fresno

Recent reviews

Traveler rating

Wonderful

16

Very good

1

Good

1

Okay

0

Fair

1

Mediocre

0

Poor

3

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pick up and dropcar available

great customercar was great

great servicecustomer service

staff was very helpfulget the car

airport location

10.0

It was great costumer service was excellentReviewed Jul 15 2024

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10.0

Everything was great from start to finish on our one-way rental from the Central Valley to Palm Springs. Staff at our pickup and our dropoff locations were friendly and easy to interact with. The car itself (Toyota Corolla Cross) was great, especially when we encountered some light snow on the drive over the mountains.Reviewed Apr 7 2024

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10.0

The staff Tyrese and Cameron were wonderful, very courteous and took time to listen to my concerns and got us in a car that was suitable for our needs. Initially when we arrived and although we booked the reservation 4 months in advance, the car we reserved was not there. we had to wait for them to clean a car for us. Which was too small for 4 people, but Tyrese worked with us and got us into a suitable car. When we dropped off the car Cameron was very attentive and waited while we doubled checked to see that we did not leave anything in the car. Both Tyrese and Cameron were helpful and asked if there was anything else they could help us with or if we had any problems to let them know and they would assist. Which is why I gave the higher review, eventhough we were disappointed that we reserved a car 4 months in advanced and the car was not there or ready when we arrived at the pick up time. If you pre-reserve a car the location should guarantee they have the cars there when you arrive, vs making you wait for them to locate something for you. What is the purpose of pre-reserving :(Reviewed Dec 15 2023

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10.0

Everything was simple and the staff were friendly and helpful.Reviewed Oct 23 2023

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4.0

Pros:Van was nice, smooth ride, an clean.Cons:Did not like the fact that I was using a credit card and had to have an additional $300 on hold on top of the cost of my rental.Reviewed Mar 26 2021

review from

5.6

Pros:Pickup in Fresno was good. Drove car to Monterey and on my way back my tire showed low and my service guy said stem was broken and not to drive and to take it to Enterprise in Monterey. I believe the ladies name was Tina. She was no help, said she had no cars and it was not her problem because I did not rent the car in Monterey. I could call the airport or take to their shop but would have to wait a day. She tried to dismiss me, but After much discussion SHE reluctantly, after making other calls, called the airport and claimed they only had a 15 passenger. After more discussion she finally called their shop and they said to come over and they would fix. They were very nice and I was out of there in 30 minutes. All of this could have been avoided if she had done that in the first place. She was matter of fact and dismissive with no customer service.I arrived in Fresno in time to return car. They were very nice.Reviewed Oct 5 2020

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10.0

Pros:The wait in line at the Fresno airport was longer than it should be, but the person was caring, professional and efficient.Cons:The service rep was servicing three different companies at one counter. The other two companies had their systems down and was taking too much time to process them. Avis, Hertz, had no waiting, but our line was very long and slow.Reviewed Jun 29 2020

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10.0

Pros:Staff friendly, drop off was very easyReviewed Dec 1 2019

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7.2

Pros:It was cleanCons:Visalia ENTERPRISE location. The 12 passenger van reserved over the phone was NOT available upon arrival. Offered a 15 passenger farm-labor like van with no head-rests for a 26h trip to Texas. Finally settled for a 15 seater with no room for luggage and a 20% discount (took me 1.5h). How could a reservation be made with no vehicle in stock? Three other 12 seaters were booked for someone else in 3 days, but I would be left hanging today. Must have been more important or corporate customer...Reviewed Dec 1 2019

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• Where are some of the best places to pick up my Enterprise Rent-A-Car car rental in Fresno?

  There are quite a few folks who will most likely pick up the rental at Fresno Yosemite International Airport (FAT) once they arrive on their flight, since this is such a convenient option for visiting Fresno. Folks already in the center of Fresno are going to find the convenience of visiting the location at 1122 N. Abbey Rd., which is just north of the center of downtown. As you make your way farther north to some of the very popular suburbs of Fresno, you will find a convenient location at 780 W. Pinedale Ave.

• Why should I book Enterprise Rent-A-Car car rentals in Fresno instead of another company?

  Enterprise Rent-A-Car provides a wide selection of vehicles, including compact cars, SUVs, luxury models, and more, giving you the flexibility to choose the perfect vehicle to suit your needs and preferences. The Enterprise team in Fresno has in-depth knowledge of the area, offering valuable recommendations for local attractions, dining choices, and travel tips. Enterprise is known for its customer-focused approach, consistently delivering exceptional service.

• When I am out and about driving my car rental in Fresno, where should I plan on parking?

  Look for street parking in areas where it's allowed. Be sure to check for any parking signs and regulations. In some areas, you may need to pay for parking using meters or mobile apps. The cost for street parking in the downtown area is about $1 for 1 hour of parking. Fresno has several parking garages and parking structures in the downtown area and near popular attractions. These are often convenient and provide a safe place to park your rental car. Costs usually run about $3 to $5 for two hours of parking.

• What is the most popular rental car from Enterprise Rent-A-Car in Fresno?

  Intermediate (Toyota Camry or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Fresno.

• How many car rental locations does Enterprise Rent-A-Car have in Fresno?

  Enterprise Rent-A-Car has 7 rental locations in Fresno. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Airterminal airport (FAT)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Airterminal airport (FAT)?

  Yes