Book Hertz car rentals in Louisville
Same drop-off
Driver's age: 26-65
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Hertz car rental prices in Louisville
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Compact
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Intermediate
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Reviews for Hertz in Louisville
Pros
" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)
Cons
"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)
Overall RatingBased on 79 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
Traveler rating
Find reviews that mention:
2.0
I got a cancellation notice the day before. I called them to see if I could get a different truck, and the call center rep said it was confirmed to pick up and not canceled. When I showed up, they said it was in fact canceled and I couldn’t get the truck. Nearly derailed vacation plans.Reviewed Oct 7 2024
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2.0
Customer service needs improvement. Car still dirty from last renter.Reviewed Sep 3 2024
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2.0
I showed up and they told me they didn’t have a car for me and would need to be placed on a waitlist with no guarantee of a car, even though I had a confirmation # from them. They were quite rude about it as well. They had cars on the lot but were only available as upgrades and cost more money. There were numerous others in the same boat. They blamed it on crowdstrike which I understand but the customer service was very poor.Reviewed Jul 24 2024
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4.0
No communication. Reserved an EV, but no warning that it would not be available.Reviewed Jul 22 2024
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2.0
Took $50 from me for canceling reservationReviewed Jul 2 2024
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2.0
they could of had a car there to rent = they had NO cars AND you had to show up or they charge you with a no show fee - never try to rent from hertz againReviewed Apr 17 2024
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2.0
When I picked up it had 1/4 of gas in it. I dropped it off with the same amount and they charged me extra. I haven’t had time to call them about it but I’m furious.Reviewed Apr 12 2024
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6.0
I’d rent with hertz but I won’t book through kayak or other all in one booking sites. When you want to change something it’s impossible and the cancellation fee is higher than the price you pay for a car.Reviewed Apr 11 2024
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10.0
I was offered a really nice van as the "Manager's Special". It was very clean and drove well. I liked picking the van up at an easy to find location, rather than getting lost at the airport. And the price was excellent! Thank you Hertz! I'll be back when I need another rental.Reviewed Mar 23 2024
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10.0
The best.Reviewed Mar 23 2024
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2.0
Upon arrival at Louisville airport, I made my way to the Hertz counter where they informed me that my car pickup is at another location 10 miles away. they could not convert the pick up to the airport location due to it being booked through a 3rd party account (Kayak) I then asked if they had a shuttle bus or anyway to get me to the other Hertz office. No Shuttle, and I needed to take and UBER/Lyft. I tried calling the assigned location to let them know I was delayed, nobody answered the phone, by the time I arrived at 5:20 the place was closed. I had no choice but pay the Uber driver again to take me the 10 miles back toward the airport and my hotel. I had business meeting all day and NEVER even picked the car up. I know it was non refundable, but the people at Hertz Louisville airport didn't really try very hard to help, and if I knew the assigned pick up location was 10 miles away and closed at 5pm....well shame on me for not checking all the little details that were not very apparent when booking.Reviewed Mar 13 2024
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2.0
Did not have any cars available. I had prepaid for the car and now they wont refund my moneyReviewed Jan 26 2024
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Where can I find Hertz car rentals in Louisville?
4165 Bardstown Road
Address
4165 Bardstown RoadHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
Phone
+1 502 491 3725Address
600 Terminal Drive Ste 11Hours
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
Phone
+1 502 361 0183Address
1215 S Hurstbourne PkyHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
Phone
+1 502 326 1351Address
423 W. Chestnut StHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
Phone
+1 502 537 6178Address
2700 Gast BlvdAddress
4826 Preston HighwayHours
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
Phone
+1 502 961 7163Good to know
Most popular location | 600 Terminal Drive Ste 11 |
|---|---|
Most popular car type | Intermediate |
Top tips for renting a car from Hertz in Louisville
- When you are making a plan to book Hertz car rentals in Louisville, think carefully about the exact type of car you will need for the trip you are taking. A midsize or full-size car provides more space and comfort, making it a good choice for small families or groups. It offers a balance between fuel efficiency and passenger comfort. For a more upscale and comfortable driving experience, luxury cars offer advanced features and a premium driving experience. If you're traveling with a larger group or have extensive luggage or equipment, a van or minibus provides ample space for passengers and cargo.
- Hertz offers a loyalty rewards program called Hertz Gold Plus Rewards, which is a favorite among those who book Hertz car rentals in Louisville. Gold members can enjoy expedited service at Hertz locations. This means shorter lines and less time spent at the rental counter. Members often receive exclusive discounts and offers that can help save on rental costs. Members earn points for every qualified rental. These points can be redeemed for free rental days, upgrades, and other rewards.
- Something to keep in mind when you book Hertz car rentals in Louisville is that Hertz offers a variety of add-ons and extras that you can include with your rental car to enhance your driving experience and meet your specific travel needs. Hertz offers child safety seats for different age groups, including infant seats, toddler seats, and booster seats, to ensure the safety of your young passengers. You can rent a GPS navigation system to help you navigate unfamiliar areas and reach your destination easily.
- Hertz provides the option of one-way rentals, enabling you to collect your rental car in Louisville and drop it off at an alternative Hertz location, whether it's within the United States or, in some instances, between select international destinations. Please note that there may be additional charges associated with one-way rentals, and the availability of this option can vary based on the specific locations and the type of vehicle you wish to rent. It's advisable to contact Hertz directly or visit their website to obtain comprehensive information regarding one-way rental choices, associated fees, and any specific terms and conditions that may be relevant to your unique rental situation.
FAQs about renting a car from Hertz in Louisville
Where are some places I can go in Louisville to get my Hertz rental?
Quite a few travelers, especially those arriving by air in the city of Louisville, will pick up rental cars at the Louisville Muhammad Ali International Airport (SDF). Because the airport is quite close to the center of the city, this is also a convenient location for people in Louisville who would like to pick up a rental car. One other option for those that are to the southeast of the center of Louisville in the West Buechel neighborhood is the location at 4165 Bardstown Rd.
Why should I choose Hertz rental cars over other companies in Louisville?
Hertz is a well-established and recognized brand with a global presence. If you're familiar with Hertz and have had positive experiences with them in the past, you may prefer the continuity of service by choosing Hertz. Hertz offers a mobile app that allows you to manage your rental and access assistance while on the go. Hertz typically strives to provide good customer service, with staff who can assist you with your rental needs and any questions you may have.
Where should I go to park my rental in Louisville?
Louisville's downtown area offers various parking garages and lots where you can park your rental car. These are convenient if you're exploring downtown attractions, dining, or attending events. The costs for these garages and lots run from about $3 to $7 for 2 hours of parking. In some parts of the city, you can find on-street parking. Be sure to check for parking signs, time limits, and any associated fees, as regulations can vary by location. You will generally pay about $2.25 for 1 hour of parking on the street.
What is the most popular rental car from Hertz in Louisville?
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Louisville.
How many car rental locations does Hertz have in Louisville?
Hertz has 6 rental locations in Louisville. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Louisville Intl airport (SDF)?
Yes
Does Hertz offer shuttle or airport pick-up services from Louisville Intl airport (SDF)?
Yes