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To book a Memphis Airport car rental, you are required to provide a few different documents to your rental company of choice. For example, all customers must have a driver’s license that is valid and does not expire during your rental period. If you do not have a license that was issued from the United States, you may be able to use either an international license or a foreign license. Make sure to check with your rental company ahead of time to see what type of license is accepted. You will also want to have your passport with you in case a photocopy needs to be kept in your file.
The rental car center at Memphis Airport is equipped with public restrooms that all customers are welcome to use. There is also a sitting area if you would like to rest for a few minutes while waiting for all your paperwork to be finalized. The center is accessible for travelers with limited mobility, and airport employees are available to help you make your way to your company’s desk if you will need additional assistance.
The rental car center can be found in the Ground Transportation Center. To head here, go to the lower level of the B Terminal and follow the signs that are labeled Rental Cars. Once you have reached the Ground Transportation Center, you will see signs that will point you to your individual company’s desk.
Car rental companies that offer shuttle or pick-up services from Memphis Airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, Payless, and Thrifty.
One location in Memphis Airport
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4.0 Mediocre
Anonymous, Sep 2024
Full-size
2.0 Poor
ken, Sep 2024
Intermediate SUV
2.0 Poor
Anonymous, Aug 2024
Intermediate
10.0 Wonderful
Anonymous, Jul 2024
Full-size SUV
2.0 Poor
Anonymous, May 2024
Intermediate
2.0 Poor
Marion, Nov 2023
Minivan
One location in Memphis Airport
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Reviews
2.0 Poor
Allie, Apr 2024
Intermediate SUV
8.0 Very good
David, Oct 2023
Standard
6.0 Okay
john, Mar 2023
Compact SUV
4.0 Mediocre
Anonymous, Mar 2021
Cons:
The car smell like tabaco or weed10.0 Wonderful
Anonymous, Oct 2020
Pros:
Very Clean And Very Up To Date Meaning New Vehicle And Very Safe .Cons:
All good Very nice8.0 Very good
Annie, Aug 2020
Pros:
Yes. They were backed up but accommodated as quickly as they couldCons:
Be better about mask useage. Both wearing them and wearing them properly.One location in Memphis Airport
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Reviews
10.0 Wonderful
Jeffrey, Oct 2024
Intermediate SUV
8.0 Very good
Anonymous, Aug 2024
Standard SUV
10.0 Wonderful
Doug, Jul 2024
Standard
8.0 Very good
Anonymous, Apr 2024
Full-size
8.0 Very good
Azeez, Dec 2023
Intermediate
10.0 Wonderful
Anonymous, Oct 2023
Intermediate
One location in Memphis Airport
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Reviews
2.0 Poor
Anonymous, Aug 2024
Pickup truck
2.0 Poor
Anonymous, Apr 2024
Intermediate
2.0 Poor
Anonymous, Nov 2023
Standard
8.0 Very good
Anonymous, Oct 2023
Full-size
7.9 Good
Anonymous, Jun 2021
2.0 Poor
Michael, May 2021
Pros:
NothingCons:
They closed at 10. People were there who said they left office at 8:30. Left everyone stranded.One location in Memphis Airport
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Reviews
6.0 Okay
Anonymous, May 2024
Standard
2.0 Poor
Joe, Apr 2024
Standard
2.0 Poor
Anonymous, May 2021
Pros:
No staff was not friendly, Thirfty didn't have any cars/trucks available. Told us we could be put on a waiting list and sit and wait for someone to maybe return a vehicle. This is unacceptable for you to allow a reservation for a specific time and there be no cars available. There were a lot of customers up there waiting. We cancelled the reservation and went with another company.Cons:
Everything could have been better. I will never attempt to rent from them again. Horrible customer service. Horrible way of doing business. I will recommend them to anyone ever2.0 Poor
Anonymous, May 2021
Pros:
I made the reservation for the vehicle 2 months prior to the pick up date. When we arrived in Memphis Airport we were told there were no vehicles available. The Thrifty agent said they were cleaning vehicles when they came in and it would be approx 2-3 hours before a vehicle was available!! We waited almost 3 hours for a car!!!!! The Thrifty agent was completely matter of fact and didn't even apologize for the inconvenience. I will NEVER rent from this company again!Cons:
The entire experience!!!!!2.0 Poor
John, Apr 2021
Pros:
the staff was friendly and accomodatingCons:
it was a 3 hour wait for a car. actually, they couldn't give us an actual time on how long it would be until our car was ready. the only good thing was that the lady working the counter allowed us to cancel our reservation without any questions asked (good on you, whoever you are!!). we went to another company and they told us that they do this ALL THE TIME4.0 Mediocre
Anonymous, Mar 2021
Pros:
staff helpful as they could be this is the second time renting a car from thrifty in memphis both times average wait 1.5 hours to pickup. Overbooked, cars not cleaned and readyOne location in Memphis Airport
One location in Memphis Airport
Locations in Memphis Airport
2491 Winchester Rd
+1 901 346 4781
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9.2 Wonderful
Cindy, Mar 2020
Cons:
Could not find a Payless agent, Finally discovered Avis agents could help10.0 Wonderful
Anonymous, Jan 2020
Pros:
Helpful staffCons:
The car itself had a trunk that did not open conventionally which was hard to figure out how to open without a google search6.8 Okay
Anonymous, Nov 2019
Pros:
Staff was friendly, car was clean, everything worked.Cons:
1. No car was available when we arrived, in spite of my efforts earlier to ensure there would be. We were lucky that a car appeared within 20 mins. 2. The air pressure warning was on the entire 8 days. I added air to all tires but the warning persisted. 3. Too much time spent waiting for receipt to be printed upon our return. Avis doesn’t seem to try harder anymore.One location in Memphis Airport
Locations in Memphis Airport
2495 Winchester Rd
+1 833 898 2149
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10.0 Wonderful
Anonymous, Jan 2021
Pros:
Staff was friendly even though he was super busy. Car was clean and nice- almost new. Check car back in was very easy and fastCons:
Has to wait a little longer to get the rental once I arrived but not unreasonable long I guess10.0 Wonderful
Teri, Dec 2020
Pros:
Blake was awesome!Cons:
nothing, it was great6.8 Okay
Anonymous, Oct 2020
Pros:
Bro I found a strangers loaded gun in my car how are they not gonna refund me for that?! Like, how can you be COVID-clean and not find the handgun someone left in the centre console???Cons:
Less loaded firearms.10.0 Wonderful
David, Oct 2020
Pros:
Drop off was extremely easy.Cons:
The rental component has moved up to the garage as a result of Covid. The process was a bit slower than what is typical, but not unduly so.6.0 Okay
Alex, Oct 2020
Cons:
Drop off was mediocre , customer service over the phone if told me with restriction if I am later 1 minutes after 11:29 pm I will be charge . I made it 11:27 and they’re trying to rip me off with charge after a long day of frustration and make me wait longer than I suppose too ....4.8 Mediocre
Anonymous, Sep 2020
Pros:
Nice carCons:
Key fob battery was low. Coolant was low. Tires needed balanced - the car vibrated at highway speed.One location in Memphis Airport
Locations in Memphis Airport
2491 Winchester Rd Suite #104
+1 901 332 2222
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2.0 Poor
Anonymous, Sep 2024
Pickup truck
2.0 Poor
Anonymous, Feb 2024
Full-size
2.0 Poor
Anonymous, Jan 2024
SUV
4.0 Mediocre
Anonymous, Apr 2021
Pros:
Car was nice! Which I suppose is the most important part. Clean, odor-free, got a size upgrade, which as a 6’3” man I appreciated. Drop-off was easy and the employee at the Jackson location couldn’t have been nicer.Cons:
It literally took longer for me to pick up my car in Memphis than my incoming flight from Atlanta took. It was well over an hour before keys were placed in my hands due to a slow moving line at the pickup counter (my representative was lovely, but had to constantly stop service to assist the other representative. Lovely gesture, slowed down service), and then once I got upstairs to the pickup counter, the crew in the garage could not have been any less helpful. My car was ready, but I had to wait another 30-45 minutes in the line just to be talked to to simply pick up my keys. I hate being that sort of Karen, but there is a line where the service becomes so terrible I can’t keep it to myself. Especially after having to travel last second for a family emergency, this lack of service and consideration for my time and business will keep me from booking Budget in the future unless it’s the only option available, especially at Memphis.9.6 Wonderful
William, Jul 2020
Pros:
The car was nice in every categoryCons:
Not much8.0 Very good
Anonymous, May 2020
Pros:
Free upgradeCons:
Cleanliness of vehicles and line wait timeOne location in Memphis Airport
Locations in Memphis Airport
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One location in Memphis Airport
Locations in Memphis Airport
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One location in Memphis Airport
Locations in Memphis Airport
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No reviews available
One location in Memphis Airport
Locations in Memphis Airport
2495 Winchester Rd, Memphis, , USA Tennessee
+1 914 368 0091
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Most popular car type | Compact |
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