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Richmond car rentals

Driver's age: 26-65

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Cheap car rentals in Richmond

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Intermediate
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Standard
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KAYAK’s top tips for renting a car in Richmond

  • Get the most out of your time in Richmond by renting a car and exploring the city and surroundings in your own time. If you want to visit the Richmond Raceway for a car race, having a hire car means you are just 13 minutes away. Nature lovers may also want to visit the Lewis Ginter Botanical Garden, about 8 miles north of Richmond and only a 12-minute drive away.
  • Start your time in Richmond stress-free and pick up a hire car upon landing at Richmond International Airport. This airport features its own car hire center with nine agencies providing vehicles of all shapes and sizes. Located on the lower level at the entrance of the terminal building, finding a car and being on your way to the city will only take a matter of minutes.
  • Especially during the Christmas season and the cold months, Richmond has an enchanting vibe because of its snowy winters. For driving, this means to prepare properly and making sure the hire car is equipped accordingly with winter tires and even snow chains. It is also very important to slow down when the streets are covered in snow, and bear in mind that lanes may be narrower due to plows piling up snow on either side.
  • Speeding in the state of Virginia is really not a good idea – it should be refrained from in general, but in Richmond you may even be charged with reckless driving. Familiarize yourself with speed regulations beforehand and never go faster than 70 mph, as speeders are fined severely in and around Richmond. Always pace your speed and adhere to the posted speed limit signs.
  • Book your rental car in Richmond at least 1 day before your trip in order to get a below-average price

Richmond car rental experiences: the best tips from KAYAK users

Insights shared by verified travelers who rented a car in Richmond 
AdamApr 2024
Book ahead of time. This is a small, but friendly, location. They run out of cars from time to time.
Verified travelerNov 2023
Driving in Richmond was great! Having an SUV with a bright color is helpful with maintaining visibility amidst dense traffic.
DanielOct 2023
Stick with the Alamo/National/Enterprise brand.
JerryOct 2023
No issues
jonathanAug 2023
Ask questions. Have them reiterate the details.

FAQs about renting a car in Richmond

  • What type of car is recommended for driving in Richmond?

    Especially when visiting during winter months, opting for a 4-wheel drive car can be a wise decision as it provides the necessary traction and can handle the harsh conditions better. An SUV or minivan guarantee enough space but are not too bulky when cruising through the city, making a good alternate option.

  • What’s the speed limit in Richmond?

    Reckless driving is taken very seriously in Virginia and categorized as a criminal offense, so adhering to speed limits is crucial. If there is no sign posted, 25 mph is permitted in residential areas, 55 mph is allowed on secondary roads (which are marked with a sign beginning with #600 or above). The highest speed limit on freeways is 70 mph, but it should also be adjusted to weather and road conditions.

  • Where are the best places to park in Richmond?

    There are various parking opportunities in Richmond, including metered on-street parking, garages, and parking lots. Usually time restrictions are enforced on weekdays between 8 am and 6 pm and can be from 15 minutes up to three hours. Garages include the Public Parking, James Center Parking Garage, or the SP + Parking.

  • What is the best rental car company in Richmond?

    Based on ratings and reviews from real users on KAYAK, the best car rental companies in Richmond are Enterprise Rent-A-Car (7.6, 53 reviews), and Budget (6.1, 90 reviews).

  • How much is gas price in Richmond?

    The average gas price in Richmond is 13.06 ﷼ per gallon over the past 30 days. Filling up a gas tank costs between 157 ﷼ and 209 ﷼, depending on the car size.

  • What is the most popular rental car in Richmond?

    Luxury (Infiniti QX80 or similar) is the most frequently booked rental car type in Richmond.

  • How can I find car rentals near me in Richmond?

    Take a look at our extensive car rental location map to find the best rental cars near you.

  • How much does a Luxury car rental cost in Richmond?

    A Luxury car rental in Richmond costs 648 ﷼ per day, on average.

Richmond car rental reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Enterprise Rent-A-Car

Best rated

Cleanliness

7.3

Comfort

7.7

Pick-up/Drop-off

7.5

Value for money

7.2

10 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 833 268 5452

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday08:00 - 20:30
Sunday08:00 - 20:30

207 E Main St

+1 804 648 7612

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday09:00 - 12:00
Sunday00:00 - 00:00

4713 W. Broad St.

+1 804 355 7707

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday09:00 - 12:00
Sunday09:00 - 12:00

5105 S. Laburnum Ave

+1 804 222 2700

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday09:00 - 12:00
Sunday12:00 - 16:00

6109 W. Broad Street

+1 804 673 0500

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday00:00 - 00:00
Sunday00:00 - 00:00

6485 Iron Bridge Rd

+1 804 205 9000

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

7311 Hull Street Rd

+1 804 205 9000

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday00:00 - 00:00
Sunday00:00 - 00:00

7919 W Broad St

+1 804 346 8666

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday09:00 - 12:00
Sunday00:00 - 00:00

8028-a Midlothian Turnpike

+1 804 330 3030

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday09:00 - 12:00
Sunday12:00 - 16:00

9001 W Broad St

+1 804 217 6323

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday00:00 - 00:00
Sunday00:00 - 00:00

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Reviews

10.0 Wonderful

Anonymous, Oct 2024

Pickup truck

KAYAK
I liked the vehicle I was assigned which was a short bed crew cab pick-up truck. What i really wanted was a standard cab with at least a 6 foot bed. There were none available.

2.0 Poor

Jim, Oct 2024

Luxury SUV

KAYAK
Awful. Made the reservation, yet they said they were not honoring Reservations made in the prior a couple of days. It was like a Seinfeld episode.

10.0 Wonderful

Marshall, Oct 2024

Full-size

KAYAK
Enterprise did great with customer service, a short line to wait, the car provided was better than what I reserved. This experience makes it much easier to choose Enterprise next time

2.0 Poor

CrAmy, Sep 2024

Minivan

KAYAK
I booked my vehicle to be picked up at the Richmond VA airport. Upon arrival at the counter I was informed that they didn’t have any cars available and that my reservation was kicked over to an enterprise office 25 minutes away. I then had to take a $40 Uber ride with my wife, 3 young kids, and 78 year old Aunt to the other office to pick the rental car up. I asked if I could return the van to the airport so I wouldn’t have to take another $40 Uber ride at 4:30AM on the day we were to return the car. I was originally told that would be fine, and then when double checking with the enterprise employee on that before driving away she then informed me that if I were to do that I would’ve be charged a $50 fee for not returning it to the same place. The van we rented didn’t look like it had been washed on the outside at all, and the inside looked like it had been quickly vacuumed by an employee with no interest in making sure the vehicle was actually clean. There was also a book in the glove compartment from the previous renter which indicated that they didn’t really go through the van before renting it to us. I called enterprise the day before we needed to return the car to get clarity on if I would be charged a fee or not. The person on the phone told me that there might be a fee, but that the office I rented the car from would call me that day to give me the details. I never heard from the office I picked the van up from and was left with the choice of return the car to an office that wouldn’t be open the next morning at 4:30 and then take a $40 Uber to the airport, or just drive to the airport and maybe be charged an extra $50. We dropped the van off at the airport (which was a very quick and easy process). I guess I will have to wait and see if I get charged an extra $50 or not. If so, I believe that should be refunded as well as the $40 Uber ride I head to take on the front end. If Enterprise is at all interested in customer satisfaction and retention, refunding me some of the original cost of the rental would be a great move in that direction and I would then be more than happy to rent with them again

10.0 Wonderful

Anonymous, Sep 2024

Full-size

KAYAK
It was the smoothest car rental experience I ever had. Thank you all so much!

8.0 Very good

Anonymous, Jul 2024

Premium SUV

KAYAK
The vehicle was brought to me wet which created water stains while driving. Very inconvenient and potentially dangerous. Overall, satisfied and I would rent from enterprise again.

1 out of 12

Budget

Cleanliness

6.9

Comfort

7.2

Pick-up/Drop-off

6.1

Value for money

6.5

4 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 6090

Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday07:00 - 23:30
Sunday07:00 - 23:30

4204 West Broad Street

+1 804 254 2005

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday08:30 - 13:00
Sunday09:00 - 12:00

7923 West Broad Street

+1 804 217 6645

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday08:30 - 13:00
Sunday09:00 - 12:00

8231 Midlothian Turnpike

+1 804 330 0058

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday08:30 - 13:00
Sunday09:00 - 12:00

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Reviews

2.0 Poor

Thad, Oct 2024

Premium SUV

KAYAK
Car tires were not inspected prior to giving to me and had blowout at midnight that left me and my family stranded on the side of the road for three hours. Both front tires had steel belts showing fully around both tires.

10.0 Wonderful

Richard, Aug 2024

Standard

KAYAK
I was on guard that rental agency at up selling a running customers on returns/check-ins. I was like that at all with the professional and efficient staff on the desk. They were good people, very helpful.

2.0 Poor

Derek, Jun 2024

Passenger van

KAYAK
Horrible they told me 1 thing over the phone then when I went to pick up the van they told me something totally different. I never got the van

8.0 Very good

Anonymous, Jun 2024

Standard SUV

KAYAK
long wait to get car

6.0 Okay

Robin P, May 2024

Full-size

KAYAK
The employees at the richmond airport Budget office we're not very friendly they gave me an SUV instead of a car and SUV was a Ford not a Toyota Corolla like I asked for it was raining heavily I did not understand the car and I was not comfortable with an SUV but it was the car that they gave me and since other people were waiting in line for another car I felt I needed to just go ahead and take it I brought it back I believe the next day and said please give me a car I was afraid to drive the SUV I'm very comfortable sedans and especially Toyota brand the Ford controls were completely different from the Toyota brand and did I mention how rude the Richmond Virginia employees were at the Richmond airport unbelievable ! when I was returning the SUV the lady taking the car said what is the mileage and I said oh that's a good idea let me look at the mileage too what is that mileage? And she said oh so you're gonna do my job now huh? Excuse me? I mean was that necessary such attitudes I found not only from the budget Avis employees but just the large majority of staff in Customer Service positions were just plain rude and had such attitudes I don't know what made them so unhappy I had just met them so it wasn't my fault I just didn't understand why they were so unhappy in their jobs so leave if you hate the job there's no reason to be rude when someone has done nothing to you .

2.0 Poor

Anonymous, May 2024

Pickup truck

KAYAK
It took 2hrs for me to get my rental keys when I landed. I had to wait 1.5hrs just to get checked in and then another 30mins just to pick up the keys after being checked in. Absolutely ridiculous.

1 out of 23

Avis

Cleanliness

6.4

Comfort

6.3

Pick-up/Drop-off

5.8

Value for money

5.8

4 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 7416

Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday07:00 - 23:30
Sunday07:00 - 23:30

4204 West Broad Street

+1 804 254 4146

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday08:30 - 13:00
Sunday09:00 - 12:00

7923 West Broad Street

+1 804 270 0888

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday08:30 - 13:00
Sunday09:00 - 12:00

8231 Midlothian Turnpike

+1 804 272 1476

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday08:30 - 13:00
Sunday09:00 - 12:00

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Reviews

10.0 Wonderful

Anonymous, May 2024

Passenger van

KAYAK
The process to get the car was fast, easy. Customer service was very professional, friendly.

10.0 Wonderful

Anonymous, Jan 2024

Passenger van

KAYAK
The employees were very knowledgeable it was a good price and check in was a breeze

10.0 Wonderful

Anonymous, Jun 2021

KAYAK

Pros:

Dropping off was super easy.

Cons:

If the rep at the counter can go more into detail about policies, everything was explained very fast.

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

I arrived to pickup my car only to find none were available. The agents onsite were not customer service oriented. DId not offer suggestions or help with finding another rental agency. I did however go to the Avis rental agency at theRichmond Airport and they were very professional and accommodating.

7.6 Good

Anonymous, Jul 2020

KAYAK

Cons:

The pick up process. It took a while to get the rental. Then the rental I reserved was not even the rental I got.

2.0 Poor

Emmalyne, Apr 2020

KAYAK

Cons:

I was charged but rental car place was not open.

1 out of 12

Hertz

Cleanliness

6.8

Comfort

6.9

Pick-up/Drop-off

5.5

Value for money

5.7

4 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 7228

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday07:00 - 23:30
Sunday07:00 - 23:30

4112 West Broad Street

+1 804 355 3840

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30

7528 Midlothian Turnpike

+1 804 276 3002

Opening times not available

8021 West Broad St

+1 804 270 3436

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday09:00 - 12:00

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Reviews

8.0 Very good

Anonymous, Oct 2024

Compact SUV

KAYAK
Signage in airport for pickup poor

8.0 Very good

Anonymous, Sep 2024

Economy

KAYAK
Difficult locating pick up area.

2.0 Poor

Anonymous, Aug 2024

Intermediate

KAYAK
HERTZ IS THE ONLY CAR RENTAL PLACE AT THE AIRPORT THAT HAS A MILE LONG LINE. I HAD TO WAIT AN HOUR IN AN EXTREMELY HOT AND HUMID PARKING LOT FOR A CAR....EVEN THOUGH I HAD A RESERVATION. I WAITED ALL THAT TIME TO BE HANDED A CAR THAT DIDN'T FUNCTION PROPERLY (A TESLA THAT CUT OFF/SHUT DOWN SEVERAL TIMES WHILE DRIVING) AND WASN'T FULLY CHARGED WHEN I GOT THERE. THEY DON'T SEEM TO BE IN ANY RUSH AT ALL NOR DO THEY SEEM TO CARE/TAKE THEIR JOB SERIOUSLY. THE RETURN WAS QUICK AND EASY...BUT I KNEW THAT WAS TOO GOOD TO BE TRUE. I WAS CHARGED FOR TWO EXTRA DAYS BECAUSE THEY DIDN'T GET AROUND TO CHECKING IN THE CAR UNTIL THEY FELT LIKE IT. IT WAS SUCH A HASSLE DEALING WITH HERTZ TO GET THE MONEY BACK. WHEW CHIL THE GHETTO!!! NEVVVVEEEERRRRRRRRRRR AGAIN!!!

6.0 Okay

Lisa, Apr 2024

Compact

KAYAK
The usb port was not functioning so I couldn’t connect my phone to the screen to see navigation. I had to balance the phone on the dash or hold it the entire time which made for a very stressful driving experience. Also unclear instructions in the parking garage led me to choose an electric vehicle initially which I then had to return. Disappointed.

2.0 Poor

Anonymous, Apr 2024

Supplier choice

KAYAK
There’s was no Hertz at drop off. So, I had to go somewhere else and was still charged extra! Do not recommend

2.0 Poor

Anonymous, Nov 2022

KAYAK
Nothing. I will probably not use them in the future.

1 out of 13

Dollar

Cleanliness

6.5

Comfort

6.3

Pick-up/Drop-off

5.4

Value for money

6.0

2 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 8751

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday07:00 - 23:30
Sunday07:00 - 23:30

8021 West Broad St

+1 804 270 3436

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday09:00 - 12:00

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Reviews

2.0 Poor

Anonymous, Oct 2024

Supplier choice

KAYAK
No car available despite a reservation through kayak. Be careful!

4.0 Mediocre

Anonymous, Mar 2024

Standard

KAYAK
Car stinked of tobacco. Returned the car early and was assured I would receive an adjustment in my account, it has been over 2 weeks and still nothing. Do not recommend.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waited

Cons:

Service terrible and price was outrageous. We will let everyone we can know what a bad experience we had

2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

nothing....

Cons:

pickup, one person working on a Saturday.....waited forever. Didn't get the right size SUV

10.0 Wonderful

Anonymous, Apr 2021

KAYAK

Pros:

Drop off was very easy. The Explorer was super comfortable and easy to drive.

Cons:

Inside of car was not cleaned very well at all. Fold down seats were full of dog hair. Between the seats was a nasty baby pacifier. So discusting !!!

6.0 Okay

Anonymous, Feb 2021

KAYAK

Pros:

The staff made it easy. The car was perfect size.

Cons:

It smelled of cigarettes really bad. And then I also smelled like them. I would have swapped but it was the only suv they had 😫

1 out of 13

Alamo

Cleanliness

6.4

Comfort

6.4

Pick-up/Drop-off

5.9

Value for money

5.9

One location in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 844 370 8283

Monday00:00 - 00:0006:00 - 23:59
Tuesday06:00 - 23:5900:00 - 00:00
Wednesday06:00 - 23:5900:00 - 00:00
Thursday06:00 - 23:5900:00 - 00:00
Friday06:00 - 23:5900:00 - 00:00
Saturday07:00 - 23:30
Sunday07:00 - 23:3000:00 - 00:00

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Reviews

2.0 Poor

Anonymous, May 2024

Luxury

KAYAK
I reserves a select luxury vehicle for a prom event and I didn’t get that vehicle or any luxury vehicle! Extremely upset

10.0 Wonderful

Anonymous, Nov 2023

Intermediate SUV

KAYAK
The staff at Alamo were very friendly and helpful! They showed me multiple options for my rental vehicle. The return process was also super-easy.

6.0 Okay

Tom, Nov 2023

Pickup truck

KAYAK
The driver's seat (cloth) stunk, and made my clothes stink. This should have been caught before renting out.

2.0 Poor

selene, May 2021

KAYAK

Pros:

Nothing, we got in at midnight and just wanted to go to our hotel but all the staff at the airport had already left and locked us in the parking garage. We were left stranded in a town we didn't know well and had to scramble for a late-night uber (of which there were almost none).

Cons:

Someone could've been there to let us out so we could go safely to our hotel

2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

Nothing.

Cons:

Alamo cancelled my reservation. I received a voice message on my phone when I was making my connection at O'Hare. When I arrived at Richmond they did nothing to help. I called the Alamo Customer Service number - would be on hold waiting for over 20 minutes each time I called. The only way you could get someone to answer a call was to choose the "Make a Reservation" option. Appears like the only time they would answer the phone is when they think they were going to get money. I had 4 different times when someone said they would call me back with some information. No one ever called me back. The manager at the Richmond Alamo counter provided me with no options. I had to press them to get information about being compensated for my Uber charges. I tried to get a car the next day and they still didn't have any available. With today's technology there is no excuses on why they could not have contingency plans in place to ensure they have enough cars based on the number of reservations they have booked. I will never rent another car from Alamo or Enterprise again. In Richmond they had 15 to 20 SUV's in the garage, when I asked about them then said that they were reserved. If my reservations got cancelled because I booked through Kayak and had a lower rate I will need to rethink about using Kayak. Having no car for the 3 days made it very difficult doing business and also on my client you had to chauffer me around the entire time. Alamo definitely demonstrated to me that they don't care about my business.

10.0 Wonderful

Anonymous, Jan 2021

KAYAK

Pros:

Nice to be received with a smile. The line in Richmond was backed up about 12 deep. Team of 2 handled it well.

Cons:

All good collaboration during this difficult time was super.

1 out of 8

National

8.2

Cleanliness

8.5

Comfort

8.8

Pick-up/Drop-off

7.4

Value for money

8.2

One location in Richmond

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 844 370 8284

Monday00:00 - 00:0006:00 - 23:59
Tuesday00:00 - 00:0006:00 - 23:59
Wednesday00:00 - 00:0006:00 - 23:59
Thursday06:00 - 23:5900:00 - 00:00
Friday06:00 - 23:5900:00 - 00:00
Saturday07:00 - 23:30
Sunday07:00 - 23:30

Filters

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Reviews

10.0 Wonderful

Jerry, Oct 2023

Luxury

KAYAK
Painless pickup and drop off.

10.0 Wonderful

Anonymous, Aug 2020

KAYAK

Pros:

Car was nice and comfortable

6.0 Okay

Anonymous, Jul 2020

KAYAK

Pros:

Easy drop off

Cons:

Reservation wasn't available when I picked up the car, I had to wait an hour.

2.0 Poor

Anonymous, Dec 2019

KAYAK

Cons:

It needs to be more clear that a person's bank card with Visa logo and chip, will not be accepted to rent a car.

Thrifty

8.0

Cleanliness

8.2

Comfort

8.3

Pick-up/Drop-off

7.5

Value for money

8.2

2 locations in Richmond

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 8751

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday08:00 - 20:30
Sunday08:00 - 20:30

8021 West Broad St

+1 804 270 3436

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday09:00 - 12:00

Filters

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Reviews

8.0 Very good

Anonymous, Feb 2020

KAYAK

Pros:

Staff was efficient and friendly, unusual for a car rental desk

10.0 Wonderful

Anonymous, Jan 2020

KAYAK

Pros:

VERY friendly and super-helpful !! The lady at the drop off area was the best!

4.8 Mediocre

Anonymous, Jan 2020

KAYAK

Pros:

Drop off was easy

Cons:

Thrifty service agent was unpleasant like she hated every minute of dealing with customers and I could have done without that. Was directed to another car rental place in the rental car area (I can't remember which kiosk, Avis maybe?) but then the envelope they used was Dollar, very confusing. No car was ready even though it didn't seem busy. We stood around for 30 minutes!!! Finally they brought us the car, which I found out was a 7 passenger SUV "recreational style" while I thought I had rented a full size SUV. I was told you can't rent a full size SUV on Thrifty.com. Such a bummer but we made due. There was melted candy below the window in the 3rd row seat on the left. Disgusting. How did they not see it? Never again with Thrifty!!

10.0 Wonderful

Anonymous, Dec 2019

KAYAK

Cons:

This experience was great! Thirty is much better than Budget! Will never do business with Budget again! Sweet employees at Thrifty ad very helpful!

6.8 Okay

Anonymous, Dec 2019

KAYAK

Cons:

Price

8.0 Very good

Alicia, Nov 2019

KAYAK

Cons:

Depending on the time of day you land, one person might be managing 2-3 different rental desks (as has twice been my experience). The first vehicle I was given on this particular trip (a Jeep Cherokee) reeked of cigarette smoke and was not in great shape inside or out.

Payless

Cleanliness

6.6

Comfort

5.9

Pick-up/Drop-off

6.1

Value for money

4.9

One location in Richmond

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 226 8153

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday07:00 - 23:30
Sunday07:00 - 23:30

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Reviews

6.0 Okay

Jorge, Jan 2024

Full-size

KAYAK
The car was a mitsubishi outlander, lacked of power and very gasoline consumption, over 70K miles... not worthy Staff were very good

7.9 Good

Anonymous, Jul 2021

KAYAK
It was easy to pick the car up and the staff was very friendly. I wasn’t, however, crazy about the fact that they gave me a Prius (I wanted a compact not a hybrid). Drop off was a little tough to figure, I think you just need better signage. All in all, a pretty good experience.

6.0 Okay

Anonymous, Feb 2021

KAYAK

Cons:

A car available at the reserved time.

10.0 Wonderful

Anonymous, Aug 2020

KAYAK

Pros:

Fun car. Great experience and easy process

Cons:

Nothing

2.0 Poor

Joshua, Nov 2019

KAYAK

Pros:

They were closed, like out of business.

Cons:

Using a company that was in business.

2.0 Poor

Anonymous, Jun 2023

Economy

KAYAK
Never received my security deposit back or notice of a reason why.

Routes Car & Truck Rentals

Cleanliness

6.0

Comfort

5.6

Pick-up/Drop-off

5.0

Value for money

5.6

One location in Richmond

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 226 3000

Opening times not available

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Reviews

10.0 Wonderful

Susan, May 2021

KAYAK

Pros:

The staff was amazing! When we learned it was not at the airport we were concerned, however, we should not have been. A quick call (when we landed early) and moments later someone was there to pick us up. The driver was incredibly personable and professional. Arrived at the office and our car was "spiffed" up and ready to go. The staff could not have been better or more efficient. I would definitely use this service in Richmond again!

Cons:

We had an excellent experience. When we returned the car, someone drove us to the airport in the same car that was packed up. Super happy!

2.0 Poor

Anonymous, Dec 2020

KAYAK

Pros:

No

Cons:

Not using them

4.0 Mediocre

Anonymous, Oct 2020

KAYAK

Cons:

You could have answered the phone, brought me to rental center, and given me a car. I was never even able to connect with a person or receive a car. I had to uber.

10.0 Wonderful

Anonymous, Sep 2020

KAYAK

Pros:

The staff was very friendly and accommodating to me, feel like they are way better than other companies here.

Cons:

Nothing!

4.0 Mediocre

Luanne, Sep 2020

KAYAK

Pros:

Will never use this company again. And the fact that you allow them to post on your site is reprehensible. I had nothing but issues to start with they moved during the night (their words) before I picked up and they had not left a forwarding address until I called. It appears they are at the airport but they are not which adds to issues. I blew a tire on the way to my destination and they were no help. I called the car manufacturer to get a tow and paid for the tire replacement myself. There is also large scratch on vehicle which I am sure will be an issue. I have already turned over to my insurance company to handle. Clearly something hit the car and caused tire to blow. ABSOLUTELY NO HELP WHATSOEVER. SHADY COMPANY. DO NOT USE UNDER ANY CIRCUMSTANCES.

Cons:

NO SUPPORT. SOMETHING ISN'T RIGHT WITH THIS PLACE. NOT SURE WHAT IT IS BUT IT'S NOT WORTH YOUR MONEY OR TIME. DO NOT RENT FROM THEM. NEVER AGAIN. CAR WAS ACTUALLY NICE AND NISSAN WAS WAY BIGGER HELP WITH TIRE ISSUE THAN ACTUAL RENTAL COMPANY. INEPT AT BEST.

2.0 Poor

Anonymous, Jun 2021

KAYAK

Pros:

Staff was friendly

Cons:

I ordered and paid for a full size car and received a compact car, staff insisted it was full size. a nissan kick is a compact car. pickup at the airport was a little confusing. When I went to return the car at 8:45 the office was closed and when i called the company number no one answered the phone. after 45 minutes someone finally showed up to take us to the airport to check the car in and give us a ride to the airport.

Easirent

4.6

Mediocre

One location in Richmond

Locations in Richmond

Richmond International Airport

Opening times not available

Filters

No reviews available

Eagle Rent A Car

No score available yet

2 locations in Richmond

Locations in Richmond

1202 North Boulevard

Opening times not available

Richmond airport

Opening times not available

Filters

No reviews available

Journeys Rent A Car

No score available yet

One location in Richmond

Locations in Richmond

5381 Glen Alden Dr

+1 804 370 4520

Opening times not available

Filters

No reviews available

Rent-A-Wreck

No score available yet

One location in Richmond

Locations in Richmond

8410 West Broad Street

+1 804 308 2624

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00

Filters

No reviews available

Sunnycars

No score available yet

One location in Richmond

Locations in Richmond

1 Richard E. Byrd Tr Dr Ste 115

Opening times not available

Filters

No reviews available

357 travelers who rented a car in Richmond gave the car agency they used an average rating of 4.9

Car rental locations in or near Richmond

Good to know

Most popular car type

Luxury

When to book a rental car in Richmond

Average daily price per month
Rental car prices as pick-up date approaches

Richmond car rental information

Pick-up locationRichmond
Car types
Rental locations36
Airport locations14