Book Dollar car rentals in Norfolk

Reviews for Dollar in Norfolk

Recent reviews

Traveler rating

Wonderful

11

Very good

8

Good

2

Okay

3

Fair

1

Mediocre

0

Poor

20

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car i reservedget the car

car was cleanrented the car

2.0

Over an hour wait to get your car from the time you checked in. Extremely frustrating as this was for a one way reservation to drive to another airport and catch a flight; so we could not wait. Caused me to have to cancel my reservation because of the extreme delay and rent a car from another vendor last minute for a much higher price.Reviewed Jul 7 2024

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4.0

Vehicle inspection before it's given to customer. Car availability. Dirty interior. Bent rims or low tire pressure.Reviewed May 6 2024

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4.0

Car was in poor condition, vibration at speed, hole in carpet, warning lights on. Staff was friendly and nice.Reviewed Apr 11 2024

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10.0

We had a great experience with Dollar. Thank youReviewed Feb 6 2024

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2.0

The rental counter was oversold and lacking 10+ cars the day I picked up. Their only available option was an electric car and definitely not what I reserved in advance. I was driving 3+ hours to take a ferry to an island that didn’t have a charger. They told me the car would fully charge in an hour and that it would be fully charged when I got it (neither of these things was true).Reviewed Sep 28 2023

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2.0

Not much to like on this outing, waited in line three (3+) hours before getting to the counter. Lost half day.Reviewed Jun 15 2023

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8.0

Cons:The drop off was so easy! What I would change is the extremely long wait to pick up the car! Everything else was great!Reviewed May 30 2021

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8.0

Pros:Nice car- clean. The lady at the PU counter@Hertyz was chill.Cons:Parking garage for rental drop off needed better/more signsReviewed Mar 16 2021

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2.0

Pros:This trip was cancelled due to being expose to someone who tested positive for COVID19. I am now quarantining for 10-14 days. I was told this can be cancelled but I have to take up refund with Expedia. I have been on hold for over an hour. I need a direct contact supervisor to help me with a refund. Emilio - Customer Care Team CarRentals.com - ref:_00D61Z8h3._5004NqnnfU:ref, was no help. In fact I responded to her email and she has not replied back to assist me with this matter.Cons:Provide individuals who have the ability and will to assist customers, not pass on to be someone else's issue.Reviewed Mar 8 2021

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2.0

Pros:NothingCons:If dollar would answer my calls to stop charging me for a rental I never picked up.Reviewed Feb 19 2021

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10.0

Pros:Staff was very helpful and kind. Answered all my questions with patience.Cons:NothingReviewed Dec 25 2020

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2.0

Cons:Additional fees charged after rentalReviewed Dec 21 2020

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More

• What is the most popular rental car from Dollar in Norfolk?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Dollar in Norfolk.

• How many car rental locations does Dollar have in Norfolk?

  Dollar has 1 rental location in Norfolk. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Norfolk airport (ORF)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Norfolk airport (ORF)?

  Yes