Low season | November |
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High season | February |
Crew were friendly and very helpful Plane was clean and the legroom is standard. Overall a good flight, no complaints.
Crew were friendly and very helpful Plane was clean and the legroom is standard. Overall a good flight, no complaints.
The plane was crowded, seats narrow, legroom practically nonexistent. The entertainment feature didn't work for my row and nobody was able to/interested in trying to fix it. This was a direct contrast to a very comfortable Lufthansa flight I'd taken from RDU to Frankfurt about a week earlier.
The plane was clean and the staff courteous and professional. The seat bottom was uncomfortable but only after many hours. It had a pressure point that left me a small bruise on my right leg (very surprising). The pasta was terrible (hard on the edges sticking out and soggy on the bottom edges) but I guess that's how it comes out in a microwave (?). The entertainment was glitching and shutting off every 20 minutes or so but, in the end, we made it home safely with very little turbulence and that's what really matters.
Seats were very small and of poor quality. Service was good.
The seats were extremely uncomfortable. I spent €25 on internet and never gained access to it. A flight attendant told me she would file a complaint/report on my behalf but it put me in a very difficult situation.
I was expecting better from Lufthansa. I’ll think twice before I book Lufthansa again. This trip was the worst ever… in my 70 years of traveling.
Solid old-school airline, comfortable, efficient and pleasant. It's the small things like nice blankets, good legroom and complementary mixed drinks, even in economy class. Can recommend!
They run you late and make you miss flights… I have missed 6 in 1.5 years
I did not fly them . They rebooked me on a longer flight to Helsinki. I did not get the food I wanted . Paid more for seats and baggage and now trying to deal with them is. Mess. They reimbursed me for half of cost and not the actual fee I incurred and this was all due to operational reasons . Too many chefs in kitchens and everyone deflects not their problem. Book one airline
No internet for most of the flight. Very narrow seats. Food was bad. Flight was nearly an hour late with perfect weather, crew offered no explanation or compensation.
App totally screwed me up trying to check in. Would not let me select a reasonable seat and therefore I was stuck in a totally uncomfortable seat for 7 hours. Will not take the chance again and use other airlines in future where no issue choosing seats
All and it was good . But no one woke me when meals came around . Please have a don’t not disturb sign if you opted for that . Left very hungry missing all meals .
I will travel by BA only in future also. Only suggestion is they should give aisle seat in front near washroom for senior citizens
The front toilet was out of order - which resulted in a late departure from Gatwick and therefore arrival in Cagliari for the return leg - this was then compounded by ATC issues which resulted in our flight back arriving 2 hours 40 mins late. Frustratingly this was the same problem that had resulted in our outbound flight with BA being late the week before - and then the other two toilets went out of action at 30,000ft - also resulting an i delayed arrival.
Business class to Istanbul. Packed flight. Cabin crew seemed incapable of differentiating between economy and business passengers with regard to access to the WC which meant whole flight I had people standing in aisle and leaning into my aisle seat, queueing for the front WC. Crew put it down to a lack of curtain between the two classes. The seats, for a 3hrs55 min flight were just standard seats with middle seat unoccupied. So nothing special apart from the food, which was mediocre. Aside from the roast chicken dinner (‘special’ traditional British menu option, which looked poor but tasted good I gather). However 2 king prawns does not make a main course salad.
Flight was 1 hour 40 minutes late in departure. My luggage was left at Heathrow but is being delivered today. All things considered, it was a good flight.
It was a great experience. I did find that some menu options were not available, which was a bit surprising, but over all a wonderful experience.
It was purchased as British Airways but for some reason was Iberia ???
Great crew! Average flight. T5 at Heathrow is not such as nice experience compared to other major International airports.
Not being able to check my luggage ruined my flight experience with British Airways. I have to spend hundreds of dollars to get my luggage to me.